Dialpad incident
Some customers may be experiencing issues with calls ringing after an operator answers
Minor Vendor's status page →
Resolved after 1 hour 31 minutes, affecting Telephony Infrastructure: Inbound Calls, on May 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Telephony Infrastructure: Inbound Calls
Update timeline
- investigating May 16, 2025, 01:12 AM UTC
We are currently investigating this issue.
- identified May 16, 2025, 01:35 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 16, 2025, 01:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 16, 2025, 02:44 AM UTC
This incident has been resolved.
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