Dialpad incident

Some customers might experiencing intermittent issue with IVR Workflows

Minor Vendor's status page →

Resolved after 7 hours 49 minutes, affecting Omnichannel, on May 20, 2025.

monitoring May 20, 2025, 06:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 20, 2025, 06:12 PM UTC
Resolved
May 21, 2025, 02:01 AM UTC
Duration
7h 49m
Detected by Pingoru
May 20, 2025, 06:12 PM UTC

Affected components

Omnichannel

Update timeline

  1. monitoring May 20, 2025, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved May 21, 2025, 02:01 AM UTC

    This incident has been resolved.

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