Dialpad incident
Some customers might be experiencing issues with calling and messaging
Resolved after 48 minutes, affecting Application, on May 21, 2025.
This incident has been resolved. Normal channels to Dialpad Support are now operational. Please visit https://www.dialpad.com/contact-us/ to contact Dialpad Support.
Affected components
Update timeline
- investigating May 21, 2025, 02:42 PM UTC
We are currently investigating this issue. If you are having difficulty contacting Dialpad Support, please visit help.dialpad.com and follow the instructions in the banner at the top of the page
- investigating May 21, 2025, 03:03 PM UTC
We are continuing to investigate this issue.
- monitoring May 21, 2025, 03:17 PM UTC
A fix has been implemented and we are monitoring the results. If you are still having difficulty contacting Dialpad Support, please visit help.dialpad.com and follow the instructions in the banner at the top of the page
- resolved May 21, 2025, 03:30 PM UTC
This incident has been resolved. Normal channels to Dialpad Support are now operational. Please visit https://www.dialpad.com/contact-us/ to contact Dialpad Support.
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