Swat.io incident

Instagram Carousel Posts Not Rendering Correctly in Personal Feeds

Resolved after 5 days 22 hours, affecting Instagram API, on November 14, 2025.

monitoring Nov 20, 2025, 09:19 AM UTC

We believe we found a fix and are monitoring the situation.

Started
Nov 14, 2025, 02:09 PM UTC
Resolved
Nov 20, 2025, 12:25 PM UTC
Duration
5d 22h
Detected by Pingoru
Nov 14, 2025, 02:09 PM UTC

Affected components

Instagram API

Update timeline

  1. investigating Nov 14, 2025, 02:09 PM UTC

    We’re currently investigating an issue affecting Instagram carousel posts. When publishing a multi-image carousel, the post appears incorrectly in the personal feed of the connected Instagram account. Instead of displaying the full carousel, only a single image is shown without the ability to swipe through the remaining images. However, when viewing the post on the profile grid, the carousel is correctly recognized as a multi-image post. For now, we recommend that customers who need to publish carousel posts do so natively on Instagram until Meta resolves the issue.

  2. monitoring Nov 20, 2025, 09:19 AM UTC

    We believe we found a fix and are monitoring the situation.

  3. resolved Nov 20, 2025, 12:25 PM UTC

    We found the nasty little 🐞 and everything is working again now.

Your product runs on more than Swat.io

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →