YouTube channels repeatedly disconnecting

Update timeline

1. investigating Oct 08, 2026, 09:14 AM UTC

   We are currently investigating reports of YouTube channel connections becoming invalid for some customers. Affected channels may show as disconnected, and reconnecting them may only resolve the issue temporarily. During this time, publishing to and retrieving data from affected YouTube channels may not work as expected. Our team is actively looking into the cause. We will post an update here as soon as we have more information.

2. monitoring Oct 09, 2026, 06:40 AM UTC

   We have identified the cause of the YouTube channel connection issues: a change on YouTube's side affected the authorization of Brand Accounts. YouTube has since reverted this change, and authorization and token validation should be working normally again. If one of your YouTube channels is still shown as disconnected in Swat.io, please reconnect it once. Reconnected channels should now remain connected. We are monitoring the situation closely and will post a final update once we have confirmed that everything is stable.

3. resolved Oct 12, 2026, 06:47 AM UTC

   This incident has been resolved. The YouTube connection issues were caused by a change on YouTube's side affecting the authorization of YouTube Brand Accounts. YouTube has reverted this change, and we have confirmed that YouTube channels are connecting and staying connected normally again. If any of your YouTube channels is still shown as disconnected in Swat.io, please reconnect it once. If the problem persists after reconnecting, please contact our support team. Thank you for your patience.