Resolved after 62 days 22 hours, affecting Instagram API, on November 14, 2025.
Due to ongoing Instagram API issues, some users may not be receiving all Instagram messages in their inbox. Not all accounts are affected. We are monitoring the situation and will provide updates as soon as Meta shares more information.
Affected components
Instagram API
Update timeline
- investigating Nov 14, 2025, 01:35 PM UTC
Due to ongoing Instagram API issues, some users may not be receiving all Instagram messages in their inbox. Not all accounts are affected. We are monitoring the situation and will provide updates as soon as Meta shares more information.
- resolved Jan 16, 2026, 12:16 PM UTC
This incident has been resolved.
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