Suralink incident
Degraded performance in Workpaper Suite, Assessment Hub, and Cloud Testing Suite - US Region
Resolved after 17 minutes, affecting Workpaper Suite and Assessment Hub and 1 more, on July 9, 2026.
The issue that was causing degraded performance in Workpaper Suite, Assessment Hub, and Cloud Testing Suite has been resolved.
Affected components
Update timeline
- identified Jul 09, 2026, 07:57 PM UTC
We have identified an issue that is preventing the Intelligence features in Workpaper Suite, Ask Anything in Assessment Hub, and Cloud Testing Suite from working as expected. Our engineering team is actively working to resolve this, and we'll provide an update when we have more information to share.
- monitoring Jul 09, 2026, 08:07 PM UTC
We have implemented a fix for the issues causing performance degradation in Workpaper Suite, Assessment Hub, and Cloud Testing Suite, and our teams are monitoring to ensure full resolution.
- resolved Jul 09, 2026, 08:15 PM UTC
The issue that was causing degraded performance in Workpaper Suite, Assessment Hub, and Cloud Testing Suite has been resolved.
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