Resolved after 21 minutes, affecting Suralink Web Application, on April 24, 2025.
This incident has been resolved; users are able to login and response times in the application are back to normal.
Affected components
Suralink Web Application
Update timeline
- investigating Apr 24, 2025, 06:10 PM UTC
We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
- monitoring Apr 24, 2025, 06:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2025, 06:32 PM UTC
This incident has been resolved; users are able to login and response times in the application are back to normal.
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