Suralink incident

SSO Login Issues

Resolved after 1 hour 12 minutes, affecting SSO and SSO and 1 more, on February 20, 2026.

resolved Feb 20, 2026, 03:58 PM UTC

This issue that was preventing some users from signing in through SSO has been resolved.

Started
Feb 20, 2026, 02:46 PM UTC
Resolved
Feb 20, 2026, 03:58 PM UTC
Duration
1h 12m
Detected by Pingoru
Feb 20, 2026, 02:46 PM UTC

Affected components

SSOSSOSSO

Update timeline

  1. investigating Feb 20, 2026, 02:46 PM UTC

    We are currently investigating an issue that is preventing some users from signing in through SSO. Our engineering teams are actively investigating, and we will provide an update when we have more information.

  2. monitoring Feb 20, 2026, 03:27 PM UTC

    A fix for the issue that was preventing some users from signing in through SSO has been implemented, and we are monitoring to ensure full recovery.

  3. resolved Feb 20, 2026, 03:58 PM UTC

    This issue that was preventing some users from signing in through SSO has been resolved.

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