Supermetrics incident
Service Disruption: Service Outage due to Cloudfare incident, December 5th, 2025
Resolved after 6 hours 58 minutes, affecting Supermetrics for Looker Studio and Supermetrics for Google Sheets and 1 more, on December 5, 2025.
Cloudflare has confirmed that their fix is working and that the incident has been resolved. You can find more details on Cloudflare's incident on their status page here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q If you continue to experience any issues, please reach out to Support. Thank you for your patience and understanding.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 09:11 AM UTC
We are currently experiencing a widespread service disruption across the Supermetrics platform due to an external incident with Cloudflare. This issue may cause failures or degraded performance in various areas of our service. We will update this page as soon as we know more.
- monitoring Dec 05, 2025, 09:24 AM UTC
Cloudflare has implemented a fix, and we are beginning to see Supermetrics services recovering. We will continue to monitor for errors to ensure all systems return to normal. If you continue to experience any issues, please reach out to Support. Thank you for your patience and understanding.
- resolved Dec 05, 2025, 04:10 PM UTC
Cloudflare has confirmed that their fix is working and that the incident has been resolved. You can find more details on Cloudflare's incident on their status page here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q If you continue to experience any issues, please reach out to Support. Thank you for your patience and understanding.
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