Is Supermetrics down?
Last checked 3m agoNo incidents right now.
Supermetrics is operational right now. Last checked 3m ago; the most recent incident resolved 66d ago.
Real-time Supermetrics status, recent outages, and incident history: pulled directly from Supermetrics's official status page at status.supermetrics.com every 5 minutes. Pingoru tracks 112 Supermetrics services and has captured 5 incidents in the last 90 days (99.94% uptime). Get email, Slack, Discord, or webhook alerts the moment Supermetrics reports a new incident, free for 3 monitors, no credit card.
Active incident 1
-
Timeline · 1 update
- monitoring · Oct 22, 2026, 12:16 PM UTC
Supermetrics is aware of the critical vulnerabilities in the PHP language disclosed on 21 October 2026. We have taken immediate steps to protect our services. There is no indication that customer data has been affected and all services are operational. Our security team continues to monitor for any signs of exploitation. Customers who would like more detail on the actions we have taken can contact our Support team.
Latest: Supermetrics is aware of the critical vulnerabilities in the PHP language disclosed on 21 October 2026. We have taken immediate steps to protect our services. There is no indicatio…
-
Recent outages & incidents
Past 90 days- Supermetrics Hub
Timeline · 1 update
- resolved · Aug 26, 2026, 11:14 AM UTC
Resolved - This incident has been resolved. We've deployed a fix, and saving boards is now working normally again. If you're still experiencing any issues saving boards, please refresh your browser and try again, or reach out to our support team directly. Thank you for your patience while we worked through this.
Latest: Resolved - This incident has been resolved. We've deployed a fix, and saving boards is now working normally again. If you're still experiencing any issues saving boards, please ref…
-
- Supermetrics HubSupermetrics Studio
Timeline · 3 updates
- investigating · Aug 26, 2026, 10:01 AM UTC
We're investigating an issue affecting Supermetrics Studio where users are unable to save boards. Save requests are currently failing, while loading and viewing boards continue to work normally. Our team is actively investigating and working toward a fix. We'll post updates here as we learn more. Thank you for your patience and understanding!
- investigating · Aug 26, 2026, 10:10 AM UTC
We are continuing to investigate this issue.
- resolved · Aug 26, 2026, 11:01 AM UTC
This incident has been resolved. We've deployed a fix, and saving boards is now working normally again. If you're still experiencing any issues saving boards, please refresh your browser and try again, or reach out to our support team directly. Thank you for your patience while we worked through this.
Latest: This incident has been resolved. We've deployed a fix, and saving boards is now working normally again. If you're still experiencing any issues saving boards, please refresh your b…
-
- Supermetrics Hub
Timeline · 3 updates
- investigating · Aug 21, 2026, 12:08 PM UTC
We are currently experiencing an issue with the Supermetrics Hub (hub.supermetrics.com) that may affect login and access. When attempting to access the Hub, you may see a "503 Service Unavailable" error. Our team is aware of the issue and is actively working on a fix. We will update you as soon as the issue is resolved. We apologize for the inconvenience.
- monitoring · Aug 21, 2026, 12:47 PM UTC
The Supermetrics Hub (hub.supermetrics.com) is now recovering. We are continuing to monitor the situation. We apologize for the disruption and thank you for your patience.
- resolved · Aug 21, 2026, 01:08 PM UTC
The issue with the Supermetrics Hub (hub.supermetrics.com) has been resolved. Login and access are now working normally. We apologize for the inconvenience and thank you for your patience.
Latest: The issue with the Supermetrics Hub (hub.supermetrics.com) has been resolved. Login and access are now working normally. We apologize for the inconvenience and thank you for your p…
-
- Shopify
Timeline · 3 updates
- investigating · Aug 06, 2026, 09:11 AM UTC
We're aware of an issue affecting the Shopify connector where queries selecting multiple stores return data for only a single store ID, and the returned data is incorrect. Our team is actively investigating the root cause and will post updates here as we learn more. Thank you for your patience and understanding!
- monitoring · Aug 06, 2026, 11:03 AM UTC
We have applied a fix to resolve this issue. For customers using Google Sheets, Data Studio, Excel or Power BI destinations, please refresh or re-run your queries to confirm that data is now returning correctly for all your stores. For customers using Data Warehouse destinations, we're scheduling backfills for the affected period to correct any historical data impacted during this window. We'll follow up once these backfills are complete. We're continuing to monitor the situation closely. If you're still experiencing issues after refreshing, please reach out to us and we'll take a closer look. Thank you for your patience while we worked through this!
- resolved · Aug 07, 2026, 07:48 AM UTC
This incident has been resolved. Our fix has been confirmed to work and is fully deployed. Thank you for your patience while we worked through this.
Latest: This incident has been resolved. Our fix has been confirmed to work and is fully deployed. Thank you for your patience while we worked through this.
-
See the full Supermetrics outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Supermetrics outage history →Or sign up free to get alerts when Supermetrics breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 112 components checked every 5 minutesThe longest incident in the last year, Service disruption: X Organic April 10, 2026 on April 10, 2026, ran for 103 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- Supermetrics Hub6
- Supermetrics for Looker Studio6
- Supermetrics for Google Sheets5
- Shopify4
- Supermetrics for BigQuery (Hub)4
Latest incidents
- Security Advisory: PHP Vulnerabilities, October 21, 2026
Supermetrics is aware of the critical vulnerabilities in the PHP language disclosed on 21 October 2026. We have taken immediate steps to protect our services.…
- Service disruption: Supermetrics Studio, August 26th, 2026
Resolved - This incident has been resolved. We've deployed a fix, and saving boards is now working normally again. If you're still experiencing any issues…
- Service disruption: Supermetrics Studio, August 26th, 2026
We're investigating an issue affecting Supermetrics Studio where users are unable to save boards. Save requests are currently failing, while loading and…
- Started Oct 22, 2026, 12:16 PM UTC · ● 9d 5h
- Started Aug 26, 2026, 11:14 AM UTC · Resolved Aug 26, 2026, 11:14 AM UTC · –
- Started Aug 26, 2026, 10:01 AM UTC · Resolved Aug 26, 2026, 11:01 AM UTC · 59m
- Supermetrics Hub access disruption ResolvedStarted Aug 21, 2026, 12:08 PM UTC · Resolved Aug 21, 2026, 01:08 PM UTC · 1h
- Started Aug 06, 2026, 09:11 AM UTC · Resolved Aug 07, 2026, 07:48 AM UTC · 22h 37m