Superloop Outage History
Superloop degraded · 7 active incidents · 7 long-running issues View live status →Pingoru has recorded 614 incidents for Superloop: 614 in the last 12 months and 315 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 58 | 720 of 720 (100%) |
| May 2026 | 101 | 744 of 744 (100%) |
| June 2026 | 70 | 720 of 720 (100%) |
| July 2026 | 83 | 744 of 744 (100%) |
| August 2026 | 104 | 163 of 744 (22%) |
| September 2026 | 107 | 284 of 720 (39%) |
| October 2026 | 85 | 328 of 590 (56%) |
Incidents, newest first
Notice May 31, 2026 101 Ballarat Rd, Footscray, Victoria 3011 - SC Outage 9d 23h Australia & New Zealand (VIC Managed Wi-Fi)
Started May 31, 2026, 07:09 AM UTC· resolved Jun 10, 2026, 06:50 AM UTC
- investigating May 31, 2026, 07:09 AM UTC
Network Operations is currently investigating a sitewide service interruption at 101 Ballarat Rd, Footscray, Victoria 3011
- monitoring May 31, 2026, 07:50 AM UTC
We implemented a fix and are currently monitoring the result.
- investigating May 31, 2026, 08:43 AM UTC
We are currently investigating this incident.
- monitoring May 31, 2026, 09:46 AM UTC
We implemented a fix and are currently monitoring the result.
- investigating Jun 01, 2026, 11:04 AM UTC
We are currently investigating this incident.
- monitoring Jun 01, 2026, 11:43 AM UTC
We implemented a fix and are currently monitoring the result.
Notice May 30, 2026 14 Spring St, Box Hill, VIC, 3128 - SC Outage 1h 14m Australia & New Zealand (VIC Managed Wi-Fi)
Started May 30, 2026, 07:40 AM UTC· resolved May 30, 2026, 08:54 AM UTC
- investigating May 30, 2026, 07:40 AM UTC
Network Operations is currently investigating a sitewide service interruption at 14 Spring St, Box Hill, VIC, 3128
- resolved May 30, 2026, 08:54 AM UTC
This incident has been resolved.
Notice May 29, 2026 1 Main St, Palmwoods QLD 4555 - Partial Service Interruption 7h 35m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 29, 2026, 05:49 AM UTC· resolved May 29, 2026, 01:24 PM UTC
- identified May 29, 2026, 05:49 AM UTC
Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.
- resolved May 29, 2026, 01:24 PM UTC
This incident has been resolved.
Notice May 29, 2026 4 Maleny Street, Landsborough QLD 4550 - Partial Outage 9h 23m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 29, 2026, 03:53 AM UTC· resolved May 29, 2026, 01:16 PM UTC
- investigating May 29, 2026, 03:53 AM UTC
Network Operations is currently investigating a Degraded Performance at 4 Maleny Street, Landsborough QLD 4550
- identified May 29, 2026, 03:54 AM UTC
Power has been tripped to the networking equipment, and monitoring power outage in the area.
- resolved May 29, 2026, 01:16 PM UTC
This incident has been resolved.
Notice May 29, 2026 270 Joondalup Dr, Joondalup, Western Australia 6027 - Partial Outage 1h 36m Australia & New Zealand (WA Managed Wi-Fi)
Started May 29, 2026, 01:23 AM UTC· resolved May 29, 2026, 03:00 AM UTC
- investigating May 29, 2026, 01:23 AM UTC
Network Operations is currently investigating a sitewide service interruption at 270 Joondalup Dr, Joondalup, Western Australia 6027
- identified May 29, 2026, 01:42 AM UTC
Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.
- resolved May 29, 2026, 03:00 AM UTC
This incident has been resolved.
Notice May 28, 2026 80 Coronation, Nambour, QLD, 4560 - Partial Outage 26m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 28, 2026, 10:08 PM UTC· resolved May 28, 2026, 10:35 PM UTC
- investigating May 28, 2026, 10:08 PM UTC
Network Operations is currently investigating a Partial Outage at 80 Coronation, Nambour, QLD, 4560
- resolved May 28, 2026, 10:35 PM UTC
This incident has been resolved.
Notice May 28, 2026 Cremorne St, Cremorne, Victoria 3121 - Partial Outage 55d 16h Australia & New Zealand (VIC Managed Wi-Fi)
Started May 28, 2026, 05:56 AM UTC· resolved Jul 22, 2026, 10:21 PM UTC
- investigating May 28, 2026, 05:56 AM UTC
Network Operations is currently investigating a Degraded Performance at Cremorne St, Cremorne, Victoria 3121
- identified Jun 18, 2026, 01:51 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Jul 22, 2026, 12:37 AM UTC
We implemented a fix and are currently monitoring the result.
Notice May 28, 2026 18 Lomond Cres, Caloundra West QLD 4551 - Degraded Performance 34m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 28, 2026, 12:50 AM UTC· resolved May 28, 2026, 01:25 AM UTC
- investigating May 28, 2026, 12:50 AM UTC
Network Operations is currently investigating a Degraded Performance at 18 Lomond Cres, Caloundra West QLD 4551
- resolved May 28, 2026, 01:25 AM UTC
This incident has been resolved.
Notice May 27, 2026 5 Fishermans Rd, Maroochydore QLD 4558 - SC Outage 22h 2m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 27, 2026, 09:10 AM UTC· resolved May 28, 2026, 07:12 AM UTC
- investigating May 27, 2026, 09:10 AM UTC
Network Operations is currently investigating a sitewide service interruption at 5 Fishermans Rd, Maroochydore QLD 4558
- monitoring May 27, 2026, 11:50 AM UTC
We implemented a fix and are currently monitoring the result.
Notice May 27, 2026 34/36 Alexandra Parade, Maroochydore QLD 4558 - Degraded Performance 3h 41m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 27, 2026, 05:51 AM UTC· resolved May 27, 2026, 09:32 AM UTC
- investigating May 27, 2026, 05:51 AM UTC
Network Operations is currently investigating a Degraded Performance at 34/36 Alexandra Parade, Maroochydore QLD 4558
- monitoring May 27, 2026, 05:59 AM UTC
We implemented a fix and are currently monitoring the result.
Notice May 26, 2026 5 Whitaker Place Grafton, Auckland 1010, New Zealand - Partial Outage 18h 5m Australia & New Zealand (NZ Managed Wi-Fi)
Started May 26, 2026, 01:51 AM UTC· resolved May 26, 2026, 07:57 PM UTC
- investigating May 26, 2026, 01:51 AM UTC
Network Operations is currently investigating a Partial Outage at 5 Whitaker Place Grafton, Auckland 1010, New Zealand
- monitoring May 26, 2026, 02:22 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 26, 2026, 07:57 PM UTC
This incident has been resolved.
Notice May 26, 2026 ECU Village Bunbury, 585 Robertson Dr, College Grove, Western Australia 6230 - Degraded Performance 19h 4m Australia & New Zealand (WA Managed Wi-Fi)
Started May 26, 2026, 12:56 AM UTC· resolved May 26, 2026, 08:01 PM UTC
- investigating May 26, 2026, 12:56 AM UTC
Network Operations is currently investigating a Degraded Performance at ECU Village Bunbury, 585 Robertson Dr, College Grove, Western Australia 6230
- resolved May 26, 2026, 08:01 PM UTC
This incident has been resolved.
Minor May 25, 2026 15-27 Wreckyn St, North Melbourne, Victoria 3051, Australia - Partial Outage 12m Australia & New Zealand (VIC Managed Wi-Fi)
Started May 25, 2026, 11:15 PM UTC· resolved May 25, 2026, 11:27 PM UTC
- investigating May 25, 2026, 11:15 PM UTC
Network Operations is currently investigating a Degraded Performance at 15-27 Wreckyn St, North Melbourne, Victoria 3051, Australia
Minor May 25, 2026 42 Burgess St, Kings Beach QLD 4551 - Degraded Performance 74d 1h Australia & New Zealand (QLD Managed Wi-Fi)
Started May 25, 2026, 05:08 PM UTC· resolved Aug 07, 2026, 06:43 PM UTC
- investigating May 25, 2026, 05:08 PM UTC
Network Operations is currently investigating a Degraded Performance at 42 Burgess St, Kings Beach QLD 4551
- resolved May 27, 2026, 06:36 AM UTC
This incident has been resolved.
- identified May 27, 2026, 07:00 AM UTC
We are continuing to work on a fix for this incident.
Notice May 25, 2026 3 Canberra Terrace, Kings Beach, QLD 4551 - Partial Outage 11h 47m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 25, 2026, 02:56 PM UTC· resolved May 26, 2026, 02:43 AM UTC
- investigating May 25, 2026, 02:56 PM UTC
Network Operations is currently investigating a Partial Outage at 3 Canberra Terrace, Kings Beach, QLD 4551
- resolved May 26, 2026, 02:43 AM UTC
This incident has been resolved.
Minor May 25, 2026 88 O'Connell Street, North Adelaide, SA 5006 - Degraded Performance 2h 21m Fibre-to-the-Premises (SA FTTP)
Started May 25, 2026, 10:52 AM UTC· resolved May 25, 2026, 01:13 PM UTC
- investigating May 25, 2026, 10:52 AM UTC
Network Operations is currently investigating a Degraded Performance at 88 O'Connell Street, North Adelaide, SA 5006
Minor May 25, 2026 39 Lonsdale St, Melbourne, Victoria 3000, Australia - Degraded Performance 1d 20h Australia & New Zealand (VIC Managed Wi-Fi)
Started May 25, 2026, 07:17 AM UTC· resolved May 27, 2026, 04:13 AM UTC
- investigating May 25, 2026, 07:17 AM UTC
Network Operations is currently investigating a Degraded Performance at 39 Lonsdale St, Melbourne, Victoria 3000, Australia
Minor May 25, 2026 42 Burgess St, Kings Beach QLD 4551 - Partial Outage 1h 23m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 25, 2026, 07:07 AM UTC· resolved May 25, 2026, 08:30 AM UTC
- investigating May 25, 2026, 07:07 AM UTC
Network Operations is currently investigating a Degraded Performance at 42 Burgess St, Kings Beach QLD 4551
Notice May 24, 2026 2 Mangrove Rd, Mackay QLD 4740 - Degraded Performance 3d 17h Australia & New Zealand (QLD Managed Wi-Fi)
Started May 24, 2026, 10:56 PM UTC· resolved May 28, 2026, 03:59 PM UTC
- investigating May 24, 2026, 10:56 PM UTC
Network Operations is currently investigating a Degraded Performance at 2 Mangrove Rd, Mackay QLD 4740
- resolved May 28, 2026, 03:59 PM UTC
This incident has been resolved.
Notice May 24, 2026 1 Beerburrum St, Dicky Beach, QLD 4551 - Degraded Performance 1d Australia & New Zealand (QLD Managed Wi-Fi)
Started May 24, 2026, 10:41 PM UTC· resolved May 25, 2026, 11:16 PM UTC
- investigating May 24, 2026, 10:41 PM UTC
Network Operations is currently investigating a Degraded Performance at 1 Beerburrum St, Dicky Beach, QLD 4551
- resolved May 25, 2026, 11:16 PM UTC
This incident has been resolved.
Notice May 24, 2026 15 High Street, Lutwyche, QLD, 4030 - SC Outage 1h 34m Fibre-to-the-Premises (QLD FTTP)
Started May 24, 2026, 08:43 PM UTC· resolved May 24, 2026, 10:17 PM UTC
- investigating May 24, 2026, 08:43 PM UTC
Network Operations is currently investigating a sitewide service interruption at 15 High Street, Lutwyche, QLD, 4030
- monitoring May 24, 2026, 08:50 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 24, 2026, 10:17 PM UTC
This incident has been resolved.
Notice May 24, 2026 84 O'Keefe St Woolloongabba, QLD 4102 - SC Outage 3h 56m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 24, 2026, 12:45 PM UTC· resolved May 24, 2026, 04:42 PM UTC
- investigating May 24, 2026, 12:45 PM UTC
Network Operations is currently investigating a sitewide service interruption at 84 O'Keefe St Woolloongabba, QLD 4102
- identified May 24, 2026, 12:46 PM UTC
We are continuing to work on a fix for this incident.
- monitoring May 24, 2026, 02:08 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 24, 2026, 04:42 PM UTC
This incident has been resolved.
Notice May 23, 2026 NSW - Degraded Performance 5d 21h Australia & New Zealand (NSW Managed Wi-Fi)
Started May 23, 2026, 12:51 AM UTC· resolved May 28, 2026, 10:45 PM UTC
- investigating May 23, 2026, 12:51 AM UTC
We are currently investigating degraded performance in areas of New South Wales.
- identified May 23, 2026, 01:02 AM UTC
We have identified the cause and are working with upstream providers to reduce impact.
- monitoring May 23, 2026, 01:22 AM UTC
We implemented a fix and are currently monitoring the result.
- identified May 23, 2026, 01:53 AM UTC
We are continuing to work on a fix for this incident.
- resolved May 28, 2026, 10:45 PM UTC
This incident has been resolved.
Notice May 22, 2026 1 MAIN ST, PALMWOODS QLD 4555 - Partial Service Interruption 7h 20m Australia & New Zealand (QLD Managed Wi-Fi)
Started May 22, 2026, 09:14 AM UTC· resolved May 22, 2026, 04:34 PM UTC
- identified May 22, 2026, 09:14 AM UTC
Power has been tripped to the networking equipment, we are working with staff on site to restore electricity.
- resolved May 22, 2026, 04:34 PM UTC
This incident has been resolved.
Notice May 21, 2026 2 Bradford Street Mt Lawley, WA 6050 - Partial Outage 9d 16h Australia & New Zealand (WA Managed Wi-Fi)
Started May 21, 2026, 06:04 AM UTC· resolved May 30, 2026, 10:54 PM UTC
- investigating May 21, 2026, 06:04 AM UTC
Network Operations is currently investigating a Degraded Performance at 2 Bradford Street Mt Lawley, WA 6050
- identified May 27, 2026, 07:50 AM UTC
We are continuing to work on a fix for this incident.
- monitoring May 28, 2026, 09:58 AM UTC
We implemented a fix and are currently monitoring the result.