Superloop incident

42 Burgess St, Kings Beach QLD 4551 - Degraded Performance

Minor

Resolved after 74 days 1 hour, affecting Australia & New Zealand (QLD Managed Wi-Fi), on May 25, 2026.

identified May 27, 2026, 07:00 AM UTC

We are continuing to work on a fix for this incident.

Started
May 25, 2026, 05:08 PM UTC
Resolved
Aug 07, 2026, 06:43 PM UTC
Duration
74d 1h
Detected by Pingoru
May 25, 2026, 05:08 PM UTC

Affected components

Australia & New Zealand (QLD Managed Wi-Fi)

Update timeline

  1. investigating May 25, 2026, 05:08 PM UTC

    Network Operations is currently investigating a Degraded Performance at 42 Burgess St, Kings Beach QLD 4551

  2. resolved May 27, 2026, 06:36 AM UTC

    This incident has been resolved.

  3. identified May 27, 2026, 07:00 AM UTC

    We are continuing to work on a fix for this incident.

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