Resolved after 2 hours 52 minutes, affecting The Housing Director Cloud Services, on August 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
The Housing Director Cloud Services
Update timeline
- investigating Aug 12, 2026, 03:57 AM UTC
THD customers on the ND & Baltimore servers are experiencing a service disruption. Engineers are actively working to remediate the issue. The next update is due within 60 minutes, or as warranted by changes in events.
- monitoring Aug 12, 2026, 04:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2026, 06:50 AM UTC
This incident has been resolved.
Your product runs on more than StarRez
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services