Resolved after 3 hours 32 minutes, affecting Single Sign On Service, on October 23, 2026.
A fix has been implemented, and all impacted sites should now be restored. Engineers are actively monitoring to confirm stability.
Affected components
Update timeline
- investigating Oct 23, 2026, 08:45 PM UTC
College Pads customers are experiencing a service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events.
- identified Oct 23, 2026, 09:52 PM UTC
The issue has been identified, and Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events.
- monitoring Oct 23, 2026, 10:46 PM UTC
A fix has been implemented, and all impacted sites should now be restored. Engineers are actively monitoring to confirm stability.
- resolved Oct 24, 2026, 12:18 AM UTC
This incident has been resolved.
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