StarRez incident

Service Disruption - Australia South East

Resolved after 1 hour 7 minutes, affecting Australia Southeast, on August 31, 2026.

monitoring Aug 31, 2026, 11:32 PM UTC

A fix has been implemented, and we are seeing stability return to the region. StarRez Engineers will monitor closely to confirm a return to normal operation Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team

Started
Aug 31, 2026, 11:11 PM UTC
Resolved
Sep 01, 2026, 12:18 AM UTC
Duration
1h 7m
Detected by Pingoru
Aug 31, 2026, 11:11 PM UTC

Affected components

Australia Southeast

Update timeline

  1. investigating Aug 31, 2026, 11:11 PM UTC

    Customers in Australia South East are currently experiencing a service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team

  2. identified Aug 31, 2026, 11:19 PM UTC

    The issue has been identified and StarRez Engineers are actively working on a mitigation for the issue. Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team

  3. identified Aug 31, 2026, 11:32 PM UTC

    A fix has been implemented, and we are seeing stability return to the region. StarRez Engineers will monitor closely to confirm a return to normal operation Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team

  4. monitoring Aug 31, 2026, 11:32 PM UTC

    A fix has been implemented, and we are seeing stability return to the region. StarRez Engineers will monitor closely to confirm a return to normal operation Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team

  5. resolved Sep 01, 2026, 12:18 AM UTC

    This incident has been resolved.

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