Resolved after 8 hours 56 minutes, affecting Email Sending, on January 22, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jan 22, 2026, 11:25 PM UTC
We are aware of an ongoing Microsoft 365 outage that is affecting email delivery to Outlook mailboxes. This is a downstream issue within Microsoft 365 and is separate from StarRez Cloud. As a result, some customers may experience delays or failures in receiving MFA-related emails. We are monitoring the situation closely and will provide updates as more information becomes available. Further details are available via Microsoft’s status page: https://status.cloud.microsoft/ Apologies for any inconvenience caused, StarRez Team
- monitoring Jan 22, 2026, 11:26 PM UTC
We are aware of an ongoing Microsoft 365 outage that is affecting email delivery to Outlook mailboxes. This is a downstream issue within Microsoft 365 and is separate from StarRez Cloud. As a result, some customers may experience delays or failures in receiving MFA-related emails. We are monitoring the situation closely and will provide updates as more information becomes available. Further details are available via Microsoft’s status page: https://status.cloud.microsoft/ Apologies for any inconvenience caused, StarRez Team
- monitoring Jan 23, 2026, 06:00 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 23, 2026, 08:22 AM UTC
This incident has been resolved.
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