StarRez incident

Service Disruption - South Africa Region

Resolved after 43 minutes, affecting South Africa North, on January 17, 2025.

monitoring Jan 17, 2025, 01:38 AM UTC

The source of the issue has been identified and infrastructure is now back online

Started
Jan 17, 2025, 01:19 AM UTC
Resolved
Jan 17, 2025, 02:03 AM UTC
Duration
43m
Detected by Pingoru
Jan 17, 2025, 01:19 AM UTC

Affected components

South Africa North

Update timeline

  1. investigating Jan 17, 2025, 01:19 AM UTC

    Customers in the South Africa region are currently having a service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team

  2. monitoring Jan 17, 2025, 01:38 AM UTC

    The source of the issue has been identified and infrastructure is now back online

  3. resolved Jan 17, 2025, 02:03 AM UTC

    This incident has been resolved.

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