StarRez incident

Service Disruption - Adobe Sign Customers

Resolved after 50 minutes, affecting Canada Central and Canada East and 1 more, on March 27, 2025.

monitoring Mar 27, 2025, 12:08 PM UTC

A fix has been implemented with all sites functionality restored.

Started
Mar 27, 2025, 11:57 AM UTC
Resolved
Mar 27, 2025, 12:47 PM UTC
Duration
50m
Detected by Pingoru
Mar 27, 2025, 11:57 AM UTC

Affected components

Canada CentralCanada EastCentral USEast USEast US 2France CentralNorth Central USNorth EuropeSouth Africa NorthSouth Central US

Update timeline

  1. identified Mar 27, 2025, 11:57 AM UTC

    We have identified an issue causing customers to lose Adobe Sign functionality. Customers with Adobe Sign and vanity domains on their Portalx will have lost both Adobe Sign and vanity domain functionality. Engineers are currently rolling out a fix for this issue with some sites functionality already restored

  2. monitoring Mar 27, 2025, 12:08 PM UTC

    A fix has been implemented with all sites functionality restored.

  3. resolved Mar 27, 2025, 12:47 PM UTC

    This incident has been resolved.

Your product runs on more than StarRez

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →