Resolved after 1 hour, affecting West US 2, on May 27, 2025.
The issue has been identified and mitigations put in place. Customer sites are now back online. Engineers are actively monitoring the situation and will close the outage once stability has been confirmed. -Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team
Affected components
Update timeline
- investigating May 27, 2025, 05:47 AM UTC
Customers in the WestUS2 are currently experiencing intermittent service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team
- monitoring May 27, 2025, 06:15 AM UTC
The issue has been identified and mitigations put in place. Customer sites are now back online. Engineers are actively monitoring the situation and will close the outage once stability has been confirmed. -Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team
- resolved May 27, 2025, 06:48 AM UTC
This incident has been resolved.
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