Is SRFax down?
Last checked 1m agoNo incidents right now.
SRFax is operational right now. Last checked 1m ago; the most recent incident resolved 25d ago.
Real-time SRFax status, recent outages, and incident history: pulled directly from SRFax's official status page at srfax.com every 5 minutes. Pingoru tracks 1 SRFax service and has captured 1 incident in the last 90 days (96.67% uptime). Get email, Slack, Discord, or webhook alerts the moment SRFax reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- SRFax service
Timeline · 3 updates
- investigating · Oct 02, 2026, 04:10 PM UTC
A system discrepancy in processing annual renewal fees on October 1st resulted in incorrect billing amounts for a some accounts. Once corrections have been applied, refunds will be issued where applicable. Thank you for your patience and we apologize for the inconvenience.
- monitoring · Oct 02, 2026, 09:56 PM UTC
Calculations for pending credits and refunds have been calculated. Adjustments are currently moving through required approval stages and will be applied as soon as corporate review is finalized.
- monitoring · Oct 05, 2026, 08:22 PM UTC
Credits for the difference between what should have been charged and what was invoiced have been issued to all accounts. Refunds have all been issued to customers who were charged. Please contact [email protected] if there are any questions or concerns.
Latest: Credits for the difference between what should have been charged and what was invoiced have been issued to all accounts. Refunds have all been issued to customers who were charged.…
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Incident record
Since April 2026 · Srfax Status · 1 component checked every 5 minutesThe longest incident in the last year, Delays in faxes for US customers on November 21, 2025, ran for 5 days.
Most affected components, last 12 months
- SRFax service9
Latest incidents
- Billing Processing Issue
A system discrepancy in processing annual renewal fees on October 1st resulted in incorrect billing amounts for a some accounts. Once corrections have been…
- Degraded System Performance
Degraded System Performance
- SRFax - Degraded Performance
We are currently experiencing degraded performance, which may cause delays in processing US inbound/outbound faxes. This is under review, and updates will be…
- Billing Processing Issue ResolvedStarted Oct 02, 2026, 04:10 PM UTC · Resolved Oct 06, 2026, 07:10 PM UTC · 4d 3h