Resolved after 2 days 23 hours, affecting Sprout Social Web Application, on February 17, 2025.
Trustpilot is currently undergoing scheduled maintenance, affecting Sprout’s Reviews, Reporting and Profile Connection features. This maintenance began on February 17, 2025, at 2:00 AM CST and is expected to conclude on February 18, 2025, at 6:20 AM CST. During this time, you may experience: - Delays in Trustpilot Reviews appearing in Sprout - Issues with data loading for Trustpilot - Errors when reauthorizing Trustpilot profiles in Sprout We are actively monitoring the situation and apologize for any inconvenience. Subscribe to receive status updates.
Affected components
Update timeline
- identified Feb 17, 2025, 03:53 PM UTC
Trustpilot is currently undergoing scheduled maintenance, affecting Sprout’s Reviews, Reporting and Profile Connection features. This maintenance began on February 17, 2025, at 2:00 AM CST and is expected to conclude on February 18, 2025, at 6:20 AM CST. During this time, you may experience: - Delays in Trustpilot Reviews appearing in Sprout - Issues with data loading for Trustpilot - Errors when reauthorizing Trustpilot profiles in Sprout We are actively monitoring the situation and apologize for any inconvenience. Subscribe to receive status updates.
- resolved Feb 20, 2025, 02:59 PM UTC
This incident has been resolved.
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