Sprout Social incident

X/ Twitter Outage

Resolved after 2 hours 50 minutes, affecting Sprout Social Web Application, on May 9, 2025.

monitoring May 09, 2025, 07:59 PM UTC

X's service is operational and we are monitoring the results.

Started
May 09, 2025, 06:43 PM UTC
Resolved
May 09, 2025, 09:33 PM UTC
Duration
2h 50m
Detected by Pingoru
May 09, 2025, 06:43 PM UTC

Affected components

Sprout Social Web Application

Update timeline

  1. investigating May 09, 2025, 06:43 PM UTC

    Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features. As a result of these issues, you may experience: - Issues creating or editing Listening topics that include X as a source. - Issues loading X conversations in the Smart Inbox. - X data missing in Reports. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring May 09, 2025, 07:59 PM UTC

    X's service is operational and we are monitoring the results.

  3. resolved May 09, 2025, 09:33 PM UTC

    This incident has been resolved.

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