Spendesk Outage History
Spendesk is up right nowPingoru has recorded 51 incidents for Spendesk: 39 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 8 | 423 of 720 (59%) |
| May 2026 | 5 | 546 of 744 (73%) |
| June 2026 | 1 | 96 of 720 (13%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 8 | 347 of 720 (48%) |
| October 2026 | 2 | 336 of 591 (57%) |
Incidents, newest first
Major March 31, 2026 Prepare tab: Cannot Mark Payables as Ready 7h 30m Bookkeep > Prepare
Started Mar 31, 2026, 08:09 AM UTC· resolved Mar 31, 2026, 03:39 PM UTC
- investigating Mar 31, 2026, 08:09 AM UTC
We are currently investigating this issue.
- monitoring Mar 31, 2026, 10:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 03:39 PM UTC
This incident has been resolved.
Minor March 25, 2026 Potential issue affecting 3DS authentication 4d 21h Virtual Cards, Physical Cards, Subscription Cards
Started Mar 25, 2026, 05:14 PM UTC· resolved Mar 30, 2026, 03:07 PM UTC
- investigating Mar 25, 2026, 05:14 PM UTC
We’re investigating a potential issue affecting 3‑D Secure (3DS) authentication. Some card transactions may fail or show authentication errors. We will keep you informed as soon as possible.
- resolved Mar 30, 2026, 03:07 PM UTC
This incident has been resolved.
Minor March 25, 2026 Android app: Users can't log in with Google SSO 20h 54m Login
Started Mar 25, 2026, 01:46 PM UTC· resolved Mar 26, 2026, 10:40 AM UTC
- investigating Mar 25, 2026, 01:46 PM UTC
We are actively investigating the issue.
- identified Mar 25, 2026, 04:36 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 26, 2026, 10:36 AM UTC
The issue is now resolved. We invite our Android users to update the Spendesk app.
- resolved Mar 26, 2026, 10:40 AM UTC
This incident has been resolved.
Minor March 9, 2026 Outage impacting card operations - US market 1d 4h Virtual Cards, Physical Cards, Subscription Cards
Started Mar 09, 2026, 11:43 AM UTC· resolved Mar 10, 2026, 03:55 PM UTC
- investigating Mar 09, 2026, 11:43 AM UTC
We are currently investigating this issue.
- monitoring Mar 09, 2026, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2026, 03:55 PM UTC
This incident has been resolved.
Minor March 3, 2026 Budgets Projections - Processing Delays 6h 8m Budgets
Started Mar 03, 2026, 10:26 AM UTC· resolved Mar 03, 2026, 04:35 PM UTC
- identified Mar 03, 2026, 10:26 AM UTC
The issue has been identified and we are implementing a fix. Access to the Budget feature is not impacted.
- monitoring Mar 03, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2026, 04:35 PM UTC
This incident has been now resolved.
Major February 25, 2026 DATEV connexion issues 19h 11m Bookkeep > Export (Native Integrations - Datev)
Started Feb 25, 2026, 02:16 PM UTC· resolved Feb 26, 2026, 09:28 AM UTC
- investigating Feb 25, 2026, 02:16 PM UTC
We are currently investigating this issue.
- identified Feb 25, 2026, 03:41 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 26, 2026, 09:28 AM UTC
This incident has been resolved.
Minor February 19, 2026 XML error when downloading from All payments/All payables pages 2h 38m All Payments module
Started Feb 19, 2026, 11:06 AM UTC· resolved Feb 19, 2026, 01:44 PM UTC
- identified Feb 19, 2026, 11:06 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 19, 2026, 01:44 PM UTC
This incident has been resolved.
Major February 11, 2026 High latency on Spendesk 1d 23h Login
Started Feb 11, 2026, 10:28 AM UTC· resolved Feb 13, 2026, 09:55 AM UTC
- investigating Feb 11, 2026, 10:28 AM UTC
We are experiencing some latencies on www.spendesk.com. As a result, users may have login issues. Our technical team is looking into this, and we will provide an update as soon as possible. Thank you for your patience and understanding.
- monitoring Feb 11, 2026, 11:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 13, 2026, 09:55 AM UTC
This incident has been resolved.
Major January 19, 2026 3DS authentication and enrollment failures on the mobile app 3d 1h Login
Started Jan 19, 2026, 03:49 PM UTC· resolved Jan 22, 2026, 04:59 PM UTC
- investigating Jan 19, 2026, 03:49 PM UTC
We are currently investigating this issue and will provide updates as soon as possible. Thank you for your patience and understanding.
- identified Jan 20, 2026, 09:42 AM UTC
The issue has been identified and a fix has been delivered. We are testing the results and will provide updates shortly.
- monitoring Jan 20, 2026, 10:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 22, 2026, 04:59 PM UTC
This incident has been resolved.
Minor December 17, 2025 Issues with SAML SSO login 4d 16h Login
Started Dec 17, 2025, 04:43 PM UTC· resolved Dec 22, 2025, 09:35 AM UTC
- investigating Dec 17, 2025, 04:43 PM UTC
We are currently investigating this issue. If you are not able to log into Spendesk, please remove Spendesk cookies and retry. Thank you for your patience.
- resolved Dec 22, 2025, 09:35 AM UTC
This incident has been resolved.
Minor December 17, 2025 Users are getting logged out due to inactivity 4d 22h Login
Started Dec 17, 2025, 02:56 PM UTC· resolved Dec 22, 2025, 01:42 PM UTC
- investigating Dec 17, 2025, 02:56 PM UTC
We are currently investigating this issue, and will provide updates as soon as possible. Thank you for your patience.
- monitoring Dec 17, 2025, 04:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2025, 01:42 PM UTC
This incident has been resolved.
Notice November 27, 2025 Users cannot reveal card numbers 1h 21m Virtual Cards, Physical Cards, Subscription Cards
Started Nov 27, 2025, 10:15 AM UTC· resolved Nov 27, 2025, 11:36 AM UTC
- identified Nov 27, 2025, 10:15 AM UTC
The issue has been identified and a fix is being implemented. We will provide updates as soon as possible, and thank you for your patience.
- resolved Nov 27, 2025, 11:36 AM UTC
This incident has been resolved.
Major November 18, 2025 Cloudfare global outage network: Spendesk is unavailable for some users 4h 1m Login
Started Nov 18, 2025, 01:07 PM UTC· resolved Nov 18, 2025, 05:09 PM UTC
- identified Nov 18, 2025, 01:07 PM UTC
Spendesk is impacted by Cloudfare's global outage: as a consequence loading times are to be expected. We will post updates as soon as possible. Thank you for your patience.
- monitoring Nov 18, 2025, 03:15 PM UTC
Cloudflare has implemented a fix and the incident appears stable. Some customers may still experience issues while all services fully recover, but we’re seeing improvements and are monitoring closely.
- resolved Nov 18, 2025, 08:33 PM UTC
The Cloudflare-related issue is resolved and Spendesk is fully operational. Thanks for your patience.
Major October 20, 2025 Delays and errors during card transaction processing 13d 19h Virtual Cards, Physical Cards, Subscription Cards
Started Oct 20, 2025, 02:55 PM UTC· resolved Nov 03, 2025, 10:09 AM UTC
- identified Oct 20, 2025, 02:55 PM UTC
Numerous AWS services are still degraded, and this has an impact on some of our provider's services. This includes the following: not being able to create virtual card requests, view card details, card processing taking longer than expected. We are closely monitoring the situation and will provide updates as soon as possible. Thank you for your patience.
- monitoring Oct 21, 2025, 09:54 AM UTC
The AWS incident has been resolved and we are closely monitoring the results.
- resolved Nov 03, 2025, 10:09 AM UTC
This incident has been resolved.
Minor October 20, 2025 AWS Outage - Multiple services impacted 4h 10m Virtual Cards, Physical Cards, Subscription Cards, Email notifications
Started Oct 20, 2025, 07:30 AM UTC· resolved Oct 20, 2025, 11:40 AM UTC
- identified Oct 20, 2025, 11:39 AM UTC
Spendesk platform was impacted by the global incident happening with AWS (US-East). Many services were degraded, such as: - Latency in payments' execution and in-app display - Latency in card requests: transaction processing and notification, card creation and validation, authorization declines, physical card shipping - Latency in support services
- resolved Oct 20, 2025, 11:40 AM UTC
This incident has been resolved by AWS. Services are back up and running as usual. Thanks for your patience.
Minor October 13, 2025 Login issues - SAML SSO 18h 25m Login
Started Oct 13, 2025, 03:16 PM UTC· resolved Oct 14, 2025, 09:42 AM UTC
- investigating Oct 13, 2025, 03:16 PM UTC
We are currently investigating this issue as some users cannot log in via SAML SSO. Updates will be provided as soon as possible. We thank you for your patience.
- monitoring Oct 13, 2025, 04:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2025, 09:42 AM UTC
This incident has been resolved.
Major September 30, 2025 Delays in email processing resulting in email notifications not received. 17h 49m Email notifications
Started Sep 30, 2025, 01:43 PM UTC· resolved Oct 01, 2025, 07:33 AM UTC
- investigating Sep 30, 2025, 01:43 PM UTC
Our email processor has identified the root cause of the issue. We will provide updates as soon as possible.
- identified Sep 30, 2025, 04:00 PM UTC
Our partner is still on a fix to resolve this issue.
- resolved Oct 01, 2025, 07:33 AM UTC
This incident has been resolved.
Major September 29, 2025 Expense claims and invoice payment confirmation unavailable for UK customers 3d 17h Invoices, Expense claims
Started Sep 29, 2025, 02:47 PM UTC· resolved Oct 03, 2025, 08:37 AM UTC
- investigating Sep 29, 2025, 02:47 PM UTC
We are currently investigating this issue and will provide updates as soon as possible. Thank you for your patience and understanding.
- investigating Sep 30, 2025, 11:49 AM UTC
We are continuing to investigate on this issue.
- monitoring Sep 30, 2025, 04:45 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 30, 2025, 04:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 03, 2025, 08:37 AM UTC
This incident has been resolved.
Notice September 22, 2025 Duplicate card transactions for EEA customers 7d 4h Virtual Cards, Physical Cards, Subscription Cards
Started Sep 22, 2025, 09:48 AM UTC· resolved Sep 29, 2025, 02:45 PM UTC
- investigating Sep 22, 2025, 09:48 AM UTC
We are investigating this issue. Duplicate settlements are appearing for the same payment authorization. The initial investigation shows those duplicate transactions were made on September 20th. We will provide updates as soon as possible. Thank you for your patience.
- monitoring Sep 23, 2025, 08:54 AM UTC
A fix has been implemented and we are monitoring the results. Duplicate transactions or refunds have been offset by extra rows.
- resolved Sep 29, 2025, 02:45 PM UTC
This incident has been resolved.
Notice September 18, 2025 Failed card transactions for EEA customers 22h 40m Virtual Cards, Physical Cards, Subscription Cards
Started Sep 18, 2025, 09:03 AM UTC· resolved Sep 19, 2025, 07:43 AM UTC
- monitoring Sep 18, 2025, 09:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2025, 07:43 AM UTC
This incident has been resolved.
Minor September 4, 2025 [UK Entities] Partially degraded performance of KYC services 4d 16h Virtual Cards, Settings, Physical Cards, Subscription Cards
Started Sep 04, 2025, 02:57 PM UTC· resolved Sep 09, 2025, 07:55 AM UTC
- investigating Sep 04, 2025, 02:57 PM UTC
Our partner identified a technical issue affecting the processing of the KYC verification checks for our UK entities. Impact: Delay in KYC services for newly created account holders and also for the existing merchant and sub-merchants verifications and tax ID/company type checks. Therefore, newly created account holders may experience a delay before they can begin processing transactions. Their engineering team is currently investigating the issue. Thanks for your patience. Note(s): EEA & US entities are NOT impacted.
- resolved Sep 09, 2025, 07:55 AM UTC
This incident has been resolved.
Minor August 5, 2025 Failed transactions due to database outage 2h 30m Virtual Cards, Physical Cards, Subscription Cards
Started Aug 05, 2025, 03:15 AM UTC· resolved Aug 05, 2025, 05:45 AM UTC
- identified Aug 05, 2025, 02:46 PM UTC
Some payment requests have failed, causing authorization declines. Period of impact: On August 5, 2025 between 05:18 UTC and 07:50 UTC (~2h32min)
- resolved Aug 05, 2025, 02:46 PM UTC
The issue has been resolved.
Minor July 29, 2025 Failed transactions due to system error 3d 4h Virtual Cards, Physical Cards, Subscription Cards
Started Jul 29, 2025, 09:58 AM UTC· resolved Aug 01, 2025, 02:15 PM UTC
- investigating Jul 29, 2025, 09:58 AM UTC
Some transactions may be declined due to a system error. Our banking partner is actively investigating with VISA to identify and resolve the issue. Thanks for your patience.
- monitoring Jul 30, 2025, 08:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 10:05 AM UTC
This incident has been resolved.
Major July 29, 2025 Error in Bookkeeping and Receipt Uploads 7h 18m Bookkeep > Prepare, Upload receipts on payments
Started Jul 29, 2025, 07:42 AM UTC· resolved Jul 29, 2025, 03:00 PM UTC
- investigating Jul 29, 2025, 07:42 AM UTC
We are currently investigating errors on our Bookkeeping features. You may encounter issues when performing the below actions. - Updating payables and payments in Bookkeep - Uploading receipts Our technical team is looking into this, and we will provide an update with sharable information, as soon as possible.
- monitoring Jul 29, 2025, 08:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2025, 08:29 AM UTC
This incident has been resolved. Thanks for your patience.
Notice July 24, 2025 SEPA file network incident impacting outgoing transfers 17h 8m Invoices, Expense claims
Started Jul 24, 2025, 03:09 PM UTC· resolved Jul 25, 2025, 08:17 AM UTC
- identified Jul 24, 2025, 03:09 PM UTC
On July 15th, a network issue from one of our partners affected some of our outgoing payment files. We are currently investigating this issue and will provide updates. Thank you for your patience.
- resolved Jul 25, 2025, 08:17 AM UTC
This incident has been resolved. The failed outgoing payments can be retried.