Resolved after 7 days 4 hours, affecting Virtual Cards and Physical Cards and 1 more, on September 22, 2025.
A fix has been implemented and we are monitoring the results. Duplicate transactions or refunds have been offset by extra rows.
Affected components
Update timeline
- investigating Sep 22, 2025, 09:48 AM UTC
We are investigating this issue. Duplicate settlements are appearing for the same payment authorization. The initial investigation shows those duplicate transactions were made on September 20th. We will provide updates as soon as possible. Thank you for your patience.
- monitoring Sep 23, 2025, 08:54 AM UTC
A fix has been implemented and we are monitoring the results. Duplicate transactions or refunds have been offset by extra rows.
- resolved Sep 29, 2025, 02:45 PM UTC
This incident has been resolved.
Your product runs on more than Spendesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services