Resolved after 1 day 16 hours, affecting Login, on September 21, 2026.
The issue affecting email-link sign-in for some iOS users has been resolved. A corrected version of the mobile app is now available in the App Store; please update your app to access the fix. We apologize for the disruption and thank you for your patience.
Affected components
Update timeline
- investigating Sep 21, 2026, 03:14 PM UTC
We are currently investigating an issue affecting some iOS users who use email and password to sign in, where login links received by email may not complete the authentication process. Our technical team is actively investigating the issue. We sincerely apologize for any disruption and will provide an update as soon as more information is available.
- identified Sep 22, 2026, 07:00 AM UTC
We have identified that the issue affecting email-link sign-in for some iOS users is related to the latest app release. We have stopped the rollout of the affected version, and a hotfix has been submitted to Apple for review. We apologize for the inconvenience and will keep you updated on our progress.
- resolved Sep 23, 2026, 07:20 AM UTC
The issue affecting email-link sign-in for some iOS users has been resolved. A corrected version of the mobile app is now available in the App Store; please update your app to access the fix. We apologize for the disruption and thank you for your patience.
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