Resolved after 3 days 23 hours, affecting Bookkeep > Export (File-based exports) and Bookkeep > Export (Native Integrations - Xero) and 1 more, on June 26, 2026.
The issue affecting bookkeeping data exports appears to be stabilizing. A fix has been deployed and our technical team is actively monitoring the situation to confirm full resolution. We apologize for the disruption caused, particularly to those impacted during month-end closing, and will provide a final update once we have verified that all systems are fully operational.
Affected components
Update timeline
- investigating Jun 26, 2026, 09:37 AM UTC
We are currently investigating a performance issue affecting the export of bookkeeping data. Our technical team is actively working to identify the root cause. We sincerely apologize for any disruption this may cause, particularly for customers working on month-end closing. We will provide updates as soon as new information is available.
- monitoring Jun 29, 2026, 07:12 AM UTC
The issue affecting bookkeeping data exports appears to be stabilizing. A fix has been deployed and our technical team is actively monitoring the situation to confirm full resolution. We apologize for the disruption caused, particularly to those impacted during month-end closing, and will provide a final update once we have verified that all systems are fully operational.
- resolved Jun 30, 2026, 09:06 AM UTC
This incident has been resolved.
Your product runs on more than Spendesk
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services