Spendesk incident
International Transfers feature is unavailable for affected EEA customers
Resolved after 22 hours, affecting All Payments module, on September 16, 2026.
The issue affecting EEA International Transfers and other Wise operations is now fully resolved. We apologize for the disruption and thank you for your patience.
Affected components
Update timeline
- investigating Sep 16, 2026, 10:05 AM UTC
We are currently investigating an issue affecting International Transfers in the EEA and other Wise operations. Our technical team is actively working to restore access and determine the cause. We sincerely apologize for the disruption and will provide updates as soon as more information is available.
- monitoring Sep 16, 2026, 12:34 PM UTC
A replacement Wise refresh token has been deployed for the issue affecting EEA International Transfers and other Wise operations. Our technical team is monitoring the service to confirm that transfers and other Wise operations are fully operational. We apologize for any disruption caused and will update you once full resolution has been verified.
- resolved Sep 17, 2026, 08:06 AM UTC
The issue affecting EEA International Transfers and other Wise operations is now fully resolved. We apologize for the disruption and thank you for your patience.
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