Spektrix incident
Some clients experiencing system slowness across UK and North America.
Resolved after 1 hour 57 minutes, affecting UK and Ireland and US and Canada, on February 20, 2025.
We are seeing system speeds remain normal after putting a fix in place and are confident in being able to mark this issue as resolved.
Affected components
Update timeline
- investigating Feb 20, 2025, 07:38 PM UTC
Our team is aware of system slowness that is affecting certain clients across the UK and North America that started around 19:00 GMT / 2:00 PM EST. We are currently investigating the issue and will continue to update as we learn more.
- monitoring Feb 20, 2025, 08:12 PM UTC
We have identified the cause of the system slowness affecting sales interface activity and have implemented a fix. We are continuing to monitor the issue closely as we see system speeds return to normal.
- resolved Feb 20, 2025, 09:35 PM UTC
We are seeing system speeds remain normal after putting a fix in place and are confident in being able to mark this issue as resolved.
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