Resolved after 34 minutes, affecting UK and Ireland and US and Canada and 1 more, on September 25, 2026.
After closely monitoring the system we are confident everything has been resolved and all system speeds have remained stable since 10:30 UTC (11:30 BST). If you continue to experience issues please contact us in the usual way.
Affected components
Update timeline
- identified Sep 25, 2026, 10:32 AM UTC
We've identified an issue causing some system slowness. We've already taken some corrective action so this is in the process of being resolved. We'll provide further updates very shortly.
- monitoring Sep 25, 2026, 10:34 AM UTC
The action we have taken to fix the issue with system slowness has resolved the problem. We will continue to monitor the issue and update here if anything changes.
- resolved Sep 25, 2026, 11:06 AM UTC
After closely monitoring the system we are confident everything has been resolved and all system speeds have remained stable since 10:30 UTC (11:30 BST). If you continue to experience issues please contact us in the usual way.
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