Resolved after 48 minutes, affecting UK and Ireland and US and Canada, on February 27, 2025.
After monitoring the system, we've not seen a reoccurrence of the issue, with system speeds remaining stable. Thank you for your patience whilst we worked through this, and apologies for the inconvenience this caused. If you have any questions, please do reach out to us at [email protected] or on +44 (0)20 7183 3586 | +1 (646) 569-9097 | Toll Free: +1 (800) 961-5971
Affected components
Update timeline
- investigating Feb 27, 2025, 03:08 PM UTC
We're currently investigating reports of system slowness - this will be both in your Spektrix interface and for your customers online. We'll update here as we know more.
- identified Feb 27, 2025, 03:16 PM UTC
We've identified the cause of the system slowness and are taking steps to resolve this - we'll keep you updated as we work through this.
- monitoring Feb 27, 2025, 03:24 PM UTC
We have seen system speeds return to normal, but we're continuing to monitor closely.
- resolved Feb 27, 2025, 03:57 PM UTC
After monitoring the system, we've not seen a reoccurrence of the issue, with system speeds remaining stable. Thank you for your patience whilst we worked through this, and apologies for the inconvenience this caused. If you have any questions, please do reach out to us at [email protected] or on +44 (0)20 7183 3586 | +1 (646) 569-9097 | Toll Free: +1 (800) 961-5971
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