Socket incident

Investigating issues with some of the API endpoints returning 503

Resolved after 3 hours 7 minutes, affecting Socket API, on December 18, 2025.

monitoring Dec 18, 2025, 10:00 AM UTC

We have implemented a fix and are monitoring the status

Started
Dec 18, 2025, 09:34 AM UTC
Resolved
Dec 18, 2025, 12:41 PM UTC
Duration
3h 7m
Detected by Pingoru
Dec 18, 2025, 09:34 AM UTC

Affected components

Socket API

Update timeline

  1. investigating Dec 18, 2025, 09:34 AM UTC

    Some endpoints are returning a 503. We are currently investigating

  2. monitoring Dec 18, 2025, 10:00 AM UTC

    We have implemented a fix and are monitoring the status

  3. resolved Dec 18, 2025, 12:41 PM UTC

    This incident has been resolved.

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