Socket Outage History

Socket is up right now

Pingoru has recorded 57 incidents for Socket: 56 in the last 12 months and 15 in the last 90 days.

Source: status.socket.dev

57incidents recorded
56last 12 months
15last 90 days
3 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Socket in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026712 of 720 (2%)
May 2026524 of 744 (3%)
June 2026617 of 720 (2%)
July 20261116 of 744 (2%)
August 2026716 of 744 (2%)
September 2026616 of 720 (2%)
October 202635 of 744 (1%)
November 202600 of 19 (0%)

Incidents, newest first

Critical October 16, 2026 Delayed creation and updates for ticketing integrations 1h 50m Ticketing

Started Oct 16, 2026, 07:28 AM UTC· resolved Oct 16, 2026, 09:19 AM UTC

  1. identified Oct 16, 2026, 07:28 AM UTC

    We have observed that ticketing integrations are having delays in creating/updating/closing tickets. We have identified the cause and are working on a fix.

  2. identified Oct 16, 2026, 08:01 AM UTC

    We are starting a deploy which should resolve the issue for new tickets. After this completes we will work to get missed ticket updates replayed.

  3. identified Oct 16, 2026, 08:42 AM UTC

    We have restored live functionality and are working on replaying older events that were missed during the incident window.

  4. resolved Oct 16, 2026, 09:19 AM UTC

    Replay completed. Tickets service has been restored to normal operations.

Read the full incident report →

Minor October 1, 2026 Degraded system performance from previous emergency DB maintenance –

Started Oct 01, 2026, 09:00 PM UTC· resolved Oct 01, 2026, 09:00 PM UTC

  1. resolved Oct 01, 2026, 09:00 PM UTC

    All systems were impacted from slower responses times. As part of of the overall recovery from the maintenance yesterday. This has now been resolved and systems are back to normal status.

Read the full incident report →

Notice October 1, 2026 Delayed updates for ticketing integrations 7h 7m

Started Oct 01, 2026, 07:59 AM UTC· resolved Oct 01, 2026, 03:06 PM UTC

  1. identified Oct 01, 2026, 07:59 AM UTC

    We have observed that ticketing integrations are having delays in creating/updating/closing tickets. We have identified the cause and are working on a fix.

  2. identified Oct 01, 2026, 09:02 AM UTC

    We have deployed a fix for new creations/updates/deletions going forwards. We are working on un-sticking delivery of the events from earlier in the incident window.

  3. identified Oct 01, 2026, 01:15 PM UTC

    The events that were missed during the incident window are being replayed now. The tickets should be creating/updating/closing.

  4. monitoring Oct 01, 2026, 02:56 PM UTC

    All the events have been replayed successfully. The tickets have been created/updated/closed accordingly.

  5. resolved Oct 01, 2026, 03:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 30, 2026 Degraded GitHub app performance 9h 17m Socket for GitHub

Started Sep 30, 2026, 06:18 PM UTC· resolved Oct 01, 2026, 03:35 AM UTC

  1. identified Sep 30, 2026, 06:18 PM UTC

    Socket's GitHub app is experiencing event processing delays.

  2. identified Oct 01, 2026, 12:17 AM UTC

    We have partially stabilized the system but might continue to have degradation of the Github App. We expect this to be resolved by the emergency maintenance.

  3. monitoring Oct 01, 2026, 03:24 AM UTC

    A fix has been deployed and we are restoring full capacity.

  4. monitoring Oct 01, 2026, 03:24 AM UTC

    A fix has been deployed and we are restoring full capacity.

  5. resolved Oct 01, 2026, 03:35 AM UTC

    The GitHub app has been restored to full capacity and throughput.

Read the full incident report →

Notice September 24, 2026 Degraged performance across multiple services 1h 32m Socket API, Socket for GitHub, Package Pages

Started Sep 24, 2026, 07:27 PM UTC· resolved Sep 24, 2026, 09:00 PM UTC

  1. investigating Sep 24, 2026, 07:27 PM UTC

    We are currently investigating the issue

  2. investigating Sep 24, 2026, 07:28 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 24, 2026, 07:38 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 24, 2026, 08:14 PM UTC

    A fix has been implemented and we are monitoring the results

  5. resolved Sep 24, 2026, 09:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 22, 2026 Elevated latency and error rate on public API 3h 2m Socket API, Socket for GitHub, Socket Dashboard

Started Sep 22, 2026, 10:13 PM UTC· resolved Sep 23, 2026, 01:15 AM UTC

  1. investigating Sep 22, 2026, 10:13 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 22, 2026, 11:15 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 23, 2026, 01:15 AM UTC

    We identified the issue and resolved the cause.

Read the full incident report →

Critical September 17, 2026 Socket website intermittently loading for some users 2h 8m Socket Website

Started Sep 17, 2026, 07:52 PM UTC· resolved Sep 17, 2026, 10:01 PM UTC

  1. investigating Sep 17, 2026, 07:52 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2026, 08:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2026, 08:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2026, 10:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2026 Degraded performance on public package pages 3h 40m Socket Website

Started Sep 17, 2026, 04:54 PM UTC· resolved Sep 17, 2026, 08:35 PM UTC

  1. investigating Sep 17, 2026, 04:54 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2026, 04:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2026, 05:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 17, 2026, 06:10 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 17, 2026, 08:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 5, 2026 Elevated latency and error rate on public API 1h 43m Socket API

Started Sep 05, 2026, 07:21 AM UTC· resolved Sep 05, 2026, 09:04 AM UTC

  1. investigating Sep 05, 2026, 07:21 AM UTC

    We are currently investigating this issue.

  2. identified Sep 05, 2026, 07:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 05, 2026, 07:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 05, 2026, 09:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 20, 2026 Firewall Events rejected/dropped 2h 1m Socket API

Started Aug 20, 2026, 11:05 PM UTC· resolved Aug 21, 2026, 01:06 AM UTC

  1. investigating Aug 20, 2026, 11:05 PM UTC

    The Events collection system is incorrectly rejecting events.

  2. resolved Aug 21, 2026, 01:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2026 Socket Github App is degraded 41m Socket for GitHub

Started Aug 14, 2026, 01:00 PM UTC· resolved Aug 14, 2026, 01:42 PM UTC

  1. identified Aug 14, 2026, 01:00 PM UTC

    We have identified an issue that is degrading Github App performance which might cause slow or stuck PR checks while we implement the fix.

  2. resolved Aug 14, 2026, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 12, 2026 GitHub Service Disruption Impacting Socket Firewall Downloads 56m

Started Aug 12, 2026, 10:02 PM UTC· resolved Aug 12, 2026, 10:59 PM UTC

  1. monitoring Aug 12, 2026, 10:02 PM UTC

    GitHub is currently experiencing a service disruption that may impact customers attempting to download GitHub-hosted releases, including Socket Firewall. This is an upstream GitHub issue and does not impact the operation of existing Socket Firewall deployments. Customers attempting new installations, upgrades, or other workflows that require downloading a release from GitHub may experience failures until GitHub restores service. We are monitoring the incident and will provide updates as GitHub resolves the issue.

  2. resolved Aug 12, 2026, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 4, 2026 Some events uploads slow 38m Socket API

Started Aug 04, 2026, 09:52 PM UTC· resolved Aug 04, 2026, 10:30 PM UTC

  1. identified Aug 04, 2026, 09:52 PM UTC

    We have identified an issue causing delays in uploading events to our API.

  2. resolved Aug 04, 2026, 10:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 4, 2026 Issues with pages loading in the Socket dashboard for select customers 7h 28m Socket Dashboard

Started Aug 04, 2026, 02:25 PM UTC· resolved Aug 04, 2026, 09:54 PM UTC

  1. investigating Aug 04, 2026, 02:25 PM UTC

    We are currently investigating load errors for the dashboard overview and threat intel pages for select customers.

  2. identified Aug 04, 2026, 02:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 04, 2026, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 4, 2026 Elevated latency across multiple surfaces 1h 3m Socket API, Socket for GitHub, Socket Website, Socket Dashboard and 1 more

Started Aug 04, 2026, 07:42 AM UTC· resolved Aug 04, 2026, 08:45 AM UTC

  1. investigating Aug 04, 2026, 07:42 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 04, 2026, 08:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2026, 08:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 2, 2026 Degraded API Performance 3h 16m Socket API

Started Aug 02, 2026, 11:15 AM UTC· resolved Aug 02, 2026, 02:31 PM UTC

  1. investigating Aug 02, 2026, 11:15 AM UTC

    We are currently investigating this but you may experience slower API queries then normal

  2. monitoring Aug 02, 2026, 02:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 02, 2026, 02:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 30, 2026 Delayed Scan Times 1h 23m Socket API, Socket for GitHub

Started Jul 30, 2026, 09:48 PM UTC· resolved Jul 30, 2026, 11:12 PM UTC

  1. identified Jul 30, 2026, 09:48 PM UTC

    We are investigating delayed scan times.

  2. identified Jul 30, 2026, 09:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 30, 2026, 10:46 PM UTC

    We've identified the problem and deployed remediation and are monitoring system performance. Request and report latencies are restoring to normal.

  4. resolved Jul 30, 2026, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 24, 2026 Degraded API performance 5h 32m Socket API

Started Jul 24, 2026, 12:27 PM UTC· resolved Jul 24, 2026, 05:59 PM UTC

  1. investigating Jul 24, 2026, 12:27 PM UTC

    Currently investigating degraded performance in Socket's API.

  2. identified Jul 24, 2026, 02:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 24, 2026, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 24, 2026, 05:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 24, 2026 Degraded api performance –

Started Jul 24, 2026, 11:00 AM UTC· resolved Jul 24, 2026, 11:00 AM UTC

  1. resolved Jul 24, 2026, 11:00 AM UTC

    Currently investigating degraded performance to Socket's API.

Read the full incident report →

Minor July 23, 2026 Github App reports are failing 35m Socket for GitHub

Started Jul 23, 2026, 02:41 PM UTC· resolved Jul 23, 2026, 03:17 PM UTC

  1. investigating Jul 23, 2026, 02:41 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 23, 2026, 02:59 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 23, 2026, 02:59 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 23, 2026, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 23, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2026 Elevated latency on GitHub App and API 1h 19m Socket API, Socket for GitHub, Socket Dashboard

Started Jul 21, 2026, 11:09 PM UTC· resolved Jul 22, 2026, 12:28 AM UTC

  1. identified Jul 21, 2026, 11:09 PM UTC

    We have identified an issue that is causing elevated latency for some requests on the GitHub App and API. We are working on a fix.

  2. monitoring Jul 22, 2026, 12:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2026, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 20, 2026 Upstream GitHub API errors impacting Socket GitHub App 1h 14m Socket for GitHub

Started Jul 20, 2026, 01:13 AM UTC· resolved Jul 20, 2026, 02:28 AM UTC

  1. monitoring Jul 20, 2026, 01:13 AM UTC

    We are observing elevated error rates on Socket's GitHub app due to elevated error rates originating from GitHub's API.

  2. resolved Jul 20, 2026, 02:28 AM UTC

    Upstream API requests appear to be operating normally now.

Read the full incident report →

Critical July 16, 2026 Github App reports are failing 1h 11m Socket for GitHub

Started Jul 16, 2026, 10:48 PM UTC· resolved Jul 17, 2026, 12:00 AM UTC

  1. investigating Jul 16, 2026, 10:48 PM UTC

    We are currently investigating an increase in Github App report error rates.

  2. identified Jul 16, 2026, 11:12 PM UTC

    The GitHub App is failing due to a high error rate on GitHub's API: https://www.githubstatus.com/incidents/gxycch3076xk We are dependent on GitHub to restore service.

  3. monitoring Jul 16, 2026, 11:45 PM UTC

    GitHub has restored service.

  4. resolved Jul 17, 2026, 12:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 13, 2026 Scan error rate elevated –

Started Jul 13, 2026, 11:00 PM UTC· resolved Jul 13, 2026, 11:00 PM UTC

  1. resolved Jul 13, 2026, 11:00 PM UTC

    Partial outage of ingesting new scans due to increased load.

Read the full incident report →

Minor July 13, 2026 Degraded GitHub App check runs 3h 22m Socket for GitHub

Started Jul 13, 2026, 08:24 PM UTC· resolved Jul 13, 2026, 11:46 PM UTC

  1. monitoring Jul 13, 2026, 08:24 PM UTC

    We are seeing elevated timeouts and error rates on GitHub App reports. A fix has been implemented, and we are monitoring to ensure recovery.

  2. resolved Jul 13, 2026, 11:46 PM UTC

    This incident has been resolved.

Read the full incident report →