Socket incident

Elevated latency and error rate on public API

Resolved after 1 hour 43 minutes, affecting Socket API, on September 5, 2026.

monitoring Sep 05, 2026, 07:41 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 05, 2026, 07:21 AM UTC
Resolved
Sep 05, 2026, 09:04 AM UTC
Duration
1h 43m
Detected by Pingoru
Sep 05, 2026, 07:21 AM UTC

Affected components

Socket API

Update timeline

  1. investigating Sep 05, 2026, 07:21 AM UTC

    We are currently investigating this issue.

  2. identified Sep 05, 2026, 07:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 05, 2026, 07:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 05, 2026, 09:04 AM UTC

    This incident has been resolved.

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