Socket Outage History
Socket is up right nowPingoru has recorded 57 incidents for Socket: 56 in the last 12 months and 17 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 7 | 12 of 720 (2%) |
| May 2026 | 5 | 24 of 744 (3%) |
| June 2026 | 6 | 17 of 720 (2%) |
| July 2026 | 11 | 16 of 744 (2%) |
| August 2026 | 7 | 16 of 744 (2%) |
| September 2026 | 6 | 17 of 720 (2%) |
| October 2026 | 3 | 13 of 577 (2%) |
Incidents, newest first
Minor June 23, 2026 Degraded scanning performance 4h 35m Socket API, Socket for GitHub
Started Jun 23, 2026, 06:02 AM UTC· resolved Jun 23, 2026, 10:37 AM UTC
- investigating Jun 23, 2026, 06:02 AM UTC
We're investigating an issue where scans are taking longer than expected to complete.
- monitoring Jun 23, 2026, 07:01 AM UTC
A fix has been deployed and we're monitoring the situation. Performance may remain degraded while we clear the backlog of queued scans.
- resolved Jun 23, 2026, 10:37 AM UTC
This incident has been resolved.
Minor June 19, 2026 Public package pages degraded 1h 16m Socket Website
Started Jun 19, 2026, 03:09 AM UTC· resolved Jun 19, 2026, 04:26 AM UTC
- investigating Jun 19, 2026, 03:09 AM UTC
We are currently investigating an issue affecting public package pages.
- resolved Jun 19, 2026, 04:26 AM UTC
This incident has been resolved.
Notice June 16, 2026 Investigating API instability 16m Socket API
Started Jun 16, 2026, 04:15 PM UTC· resolved Jun 16, 2026, 04:32 PM UTC
- investigating Jun 16, 2026, 04:15 PM UTC
We are investigating elevated 4xx and 5xx status codes.
- resolved Jun 16, 2026, 04:32 PM UTC
The issue has been resolved.
Minor May 26, 2026 Degraded system performance 9h 9m Socket Dashboard
Started May 26, 2026, 05:46 PM UTC· resolved May 27, 2026, 02:55 AM UTC
- investigating May 26, 2026, 05:46 PM UTC
We noticed that the page load times are increased and we are currently investigating the issue.
- identified May 26, 2026, 10:08 PM UTC
We have identified a fix and it still working on it.
- identified May 26, 2026, 11:43 PM UTC
We have implemented a fix, and system performance is recovering. We are continuing to monitor the system to ensure stability.
- resolved May 27, 2026, 02:55 AM UTC
This incident has been resolved.
Minor May 25, 2026 Elevated latency on socket.dev 47m Socket Website, Socket Dashboard
Started May 25, 2026, 08:44 AM UTC· resolved May 25, 2026, 09:31 AM UTC
- identified May 25, 2026, 08:44 AM UTC
We have identified elevated latency and timeouts on socket.dev caused by high request load. We are working on a solution.
- monitoring May 25, 2026, 09:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 25, 2026, 09:31 AM UTC
This incident has been resolved.
Minor May 5, 2026 Investigating reports of API scan timeouts 4h 34m Socket API
Started May 05, 2026, 03:48 PM UTC· resolved May 05, 2026, 08:23 PM UTC
- investigating May 05, 2026, 03:48 PM UTC
We are currently investigating reports of timeouts through our scan APIs.
- monitoring May 05, 2026, 04:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 08:23 PM UTC
This incident has been resolved.
Minor April 29, 2026 Degraded Maven scanning performance 58m Package Pages, Java Analysis
Started Apr 29, 2026, 07:48 PM UTC· resolved Apr 29, 2026, 08:47 PM UTC
- investigating Apr 29, 2026, 07:48 PM UTC
We are currently investigating an issue affecting a subset of Maven scans.
- resolved Apr 29, 2026, 08:47 PM UTC
This incident has been resolved.
Minor April 21, 2026 Delayed scans runs 1h 22m Socket API, Socket for GitHub
Started Apr 21, 2026, 07:34 PM UTC· resolved Apr 21, 2026, 08:56 PM UTC
- identified Apr 21, 2026, 07:34 PM UTC
We are currently investigating a problem with delays in running scans via the GitHub App and API.
- identified Apr 21, 2026, 07:34 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 21, 2026, 08:56 PM UTC
This incident has been resolved.
Minor April 11, 2026 Increased latency and timeouts 3h 39m Socket API, Socket for GitHub, Socket Website, Socket Dashboard and 1 more
Started Apr 11, 2026, 05:00 PM UTC· resolved Apr 11, 2026, 08:39 PM UTC
- identified Apr 11, 2026, 07:28 PM UTC
We have identified a problem causing increased error rates and timeouts throughout our system. We are working on a fix.
- monitoring Apr 11, 2026, 08:06 PM UTC
A fix has been implemented and we are monitoring.
- resolved Apr 11, 2026, 08:39 PM UTC
This incident has been resolved.
Minor April 8, 2026 Github App Reports are delayed 3h 20m Socket for GitHub
Started Apr 08, 2026, 08:25 PM UTC· resolved Apr 08, 2026, 11:45 PM UTC
- identified Apr 08, 2026, 08:25 PM UTC
We are observing a delay in starting GitHub App reports. We have identified the cause, and are rolling out a fix.
- monitoring Apr 08, 2026, 10:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 08, 2026, 11:45 PM UTC
This incident has been resolved.
Minor April 7, 2026 GitHub App reports are delayed 24m Socket for GitHub
Started Apr 07, 2026, 04:17 PM UTC· resolved Apr 07, 2026, 04:41 PM UTC
- identified Apr 07, 2026, 04:17 PM UTC
We are observing a delay in starting GitHub App reports. We have identified the cause, and are rolling out a fix.
- resolved Apr 07, 2026, 04:41 PM UTC
This incident has been resolved.
Minor April 6, 2026 Elevated report latency 1h 26m Socket for GitHub
Started Apr 06, 2026, 09:26 PM UTC· resolved Apr 06, 2026, 10:53 PM UTC
- investigating Apr 06, 2026, 09:26 PM UTC
We are currently investigating timeouts affecting ~1% of GitHub App reports.
- monitoring Apr 06, 2026, 10:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 06, 2026, 10:53 PM UTC
This incident has been resolved.
Minor March 25, 2026 Investigating: Degraded Dashboard and API Performance 15m Socket API, Socket for GitHub, Socket Website, Socket Dashboard and 1 more
Started Mar 25, 2026, 02:36 AM UTC· resolved Mar 25, 2026, 02:51 AM UTC
- investigating Mar 25, 2026, 02:36 AM UTC
We are investigating reports of page load failures across the Socket dashboard. Some users may experience slow or failed page loads or API calls. We are actively working to resolve the issue and will provide updates as we have them.
- monitoring Mar 25, 2026, 02:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2026, 02:51 AM UTC
This incident has been resolved.
Critical March 14, 2026 GitHub App reports not starting 37m Socket for GitHub
Started Mar 14, 2026, 06:16 AM UTC· resolved Mar 14, 2026, 06:54 AM UTC
- investigating Mar 14, 2026, 06:16 AM UTC
We are currently investigating problems with GitHub App reports not starting. Preliminary investigation shows high error rates coming from the upstream GitHub API.
- resolved Mar 14, 2026, 06:54 AM UTC
This incident has been resolved.
Major March 13, 2026 Dashboard access unavailable due to DNS issue 7m Socket API, Socket for GitHub, Socket Website, Socket Dashboard and 1 more
Started Mar 13, 2026, 10:27 PM UTC· resolved Mar 13, 2026, 10:34 PM UTC
- investigating Mar 13, 2026, 10:27 PM UTC
We are currently investigating an issue that is causing an outage due to DNS. We are investigating and determining the impact
- investigating Mar 13, 2026, 10:31 PM UTC
We have identified the issue and seeing services load.
- resolved Mar 13, 2026, 10:34 PM UTC
The outage was caused by a DNS migration which has now been resolved.
Major March 6, 2026 GitHub app reports are stuck not starting 14h 48m Socket for GitHub
Started Mar 06, 2026, 04:15 PM UTC· resolved Mar 07, 2026, 07:04 AM UTC
- investigating Mar 06, 2026, 04:15 PM UTC
We are investigating an issue with some GitHub app reports not starting.
- investigating Mar 06, 2026, 05:50 PM UTC
GitHub is having a Webhooks incident which may be impacting webhook deliveries to Socket. We are working to confirm this.
- investigating Mar 06, 2026, 08:53 PM UTC
We have investigated further and still believe this to be a problem with GitHub upstream. We are working on implementing mitigations. If a PR has a stuck check run, please try closing and reopening the PR. This will cause GitHub to send another webhook, which should be delivered.
- resolved Mar 07, 2026, 07:04 AM UTC
This incident has been resolved.
Notice February 25, 2026 Elevated GitHub App report latency 50m Socket for GitHub
Started Feb 25, 2026, 03:12 AM UTC· resolved Feb 25, 2026, 04:02 AM UTC
- investigating Feb 25, 2026, 03:12 AM UTC
We are experiencing elevated GitHub App report run times. We are currently investigating.
- resolved Feb 25, 2026, 04:02 AM UTC
This incident has been resolved.
Notice January 8, 2026 Packages are being incorrectly flagged as malware 2h 41m Socket API, Socket for GitHub, Socket Dashboard, Package Pages
Started Jan 08, 2026, 08:59 PM UTC· resolved Jan 08, 2026, 11:41 PM UTC
- identified Jan 08, 2026, 08:59 PM UTC
We have observed that a large number packages have been incorrectly flagged as malware, with incorrect threat descriptions. We are working on a fix.
- resolved Jan 08, 2026, 11:41 PM UTC
This incident has been resolved.
Major December 18, 2025 We are investigating an issue that could cause Github Check runs to not run 2h 54m Socket for GitHub
Started Dec 18, 2025, 09:47 AM UTC· resolved Dec 18, 2025, 12:42 PM UTC
- investigating Dec 18, 2025, 09:47 AM UTC
We are currently investigating this issue
- monitoring Dec 18, 2025, 10:00 AM UTC
We have implemented a fix and are monitoring the status
- resolved Dec 18, 2025, 12:42 PM UTC
This incident has been resolved.
Critical December 18, 2025 Investigating issues with some of the API endpoints returning 503 3h 7m Socket API
Started Dec 18, 2025, 09:34 AM UTC· resolved Dec 18, 2025, 12:41 PM UTC
- investigating Dec 18, 2025, 09:34 AM UTC
Some endpoints are returning a 503. We are currently investigating
- monitoring Dec 18, 2025, 10:00 AM UTC
We have implemented a fix and are monitoring the status
- resolved Dec 18, 2025, 12:41 PM UTC
This incident has been resolved.
Minor November 14, 2025 Issue causing intermittent API Errors 1h 37m Socket API
Started Nov 14, 2025, 05:05 PM UTC· resolved Nov 14, 2025, 06:42 PM UTC
- investigating Nov 14, 2025, 05:05 PM UTC
We have received reports of intermittent errors with the API and we are investigating
- resolved Nov 14, 2025, 06:42 PM UTC
This incident has been resolved.
Major October 22, 2025 Socket platform outage 5h 7m Socket API, Socket for GitHub, Socket Dashboard, Package Pages
Started Oct 22, 2025, 10:44 AM UTC· resolved Oct 22, 2025, 03:51 PM UTC
- investigating Oct 22, 2025, 10:44 AM UTC
Some parts of the Socket platform are unavailable due to underlying infrastructure issues. Package pages are not loading and scans are not completing. We are working to resolve these issues as fast as possible.
- monitoring Oct 22, 2025, 11:36 AM UTC
We identified a problem with an upstream cloud provider. We have implemented a workaround, which has restored service. We are continuing to monitor for problems.
- resolved Oct 22, 2025, 03:51 PM UTC
The issue has been fully resolved, and all services are now back to normal. During the incident, some Socket GitHub app actions were automatically closed due to timeouts, but new runs are now completing successfully.