Socket incident

Increased latency and timeouts

Resolved after 3 hours 39 minutes, affecting Socket API and Socket for GitHub and 1 more, on April 11, 2026.

monitoring Apr 11, 2026, 08:06 PM UTC

A fix has been implemented and we are monitoring.

Started
Apr 11, 2026, 05:00 PM UTC
Resolved
Apr 11, 2026, 08:39 PM UTC
Duration
3h 39m
Detected by Pingoru
Apr 11, 2026, 05:00 PM UTC

Affected components

Socket APISocket for GitHubSocket WebsiteSocket DashboardPackage Pages

Update timeline

  1. identified Apr 11, 2026, 07:28 PM UTC

    We have identified a problem causing increased error rates and timeouts throughout our system. We are working on a fix.

  2. monitoring Apr 11, 2026, 08:06 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Apr 11, 2026, 08:39 PM UTC

    This incident has been resolved.

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