SiteHost incident

Emergency Node Reboot: NZ-AKL2-V02RQ8

Resolved after 6 hours 48 minutes, on November 13, 2024.

resolved Nov 13, 2024, 11:01 PM UTC

The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at [email protected].

Started
Nov 13, 2024, 04:12 PM UTC
Resolved
Nov 13, 2024, 11:01 PM UTC
Duration
6h 48m
Detected by Pingoru
Nov 13, 2024, 04:12 PM UTC

Update timeline

  1. investigating Nov 13, 2024, 04:12 PM UTC

    We have experienced some hardware node instability issues with one of the nodes (NZ-AKL2-V02RQ8). As a result, we need to perform emergency maintenance to reduce the likelihood of future issues. This will involve a reboot of servers on this node.

  2. monitoring Nov 13, 2024, 04:44 PM UTC

    We have completed the emergency maintenance and are currently monitoring the situation. All services hosted on the node should be restored.

  3. resolved Nov 13, 2024, 11:01 PM UTC

    The node and guests have remained stable and we will continue to monitor for further issues. If you are still having issues with a guest on this node please get in touch at [email protected].

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