Resolved after 1 hour 27 minutes, affecting NZ – AKL01, on September 15, 2026.
We've identified a faulty component in the hardware node and it's been replaced. Servers on this node should be coming back online now, and we are continuing to monitor the situation. If you're still experiencing issues please email us at [email protected]
Affected components
Update timeline
- identified Sep 15, 2026, 02:12 AM UTC
We've identified a hardware issue with the NZ-AKL1-V0P385 node, and we're performing an emergency shutdown. Servers on this hardware node will be unavailable during this time. For any emergency queries please email us at [email protected]
- monitoring Sep 15, 2026, 02:42 AM UTC
We've identified a faulty component in the hardware node and it's been replaced. Servers on this node should be coming back online now, and we are continuing to monitor the situation. If you're still experiencing issues please email us at [email protected]
- resolved Sep 15, 2026, 03:40 AM UTC
This incident has been resolved.
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