Resolved after 24 minutes, on September 6, 2026.
We have identified and fixed the issue and the tickets are now being delivered normally.
Update timeline
- investigating Sep 06, 2026, 11:08 PM UTC
We are currently experiencing delays in receiving support tickets. Our team is aware and working to resolve this as quickly as possible. Please be assured that your existing services are unaffected, customer servers, websites and email are operating normally. For urgent issues, please call us: 0800 484 537
- resolved Sep 06, 2026, 11:33 PM UTC
We have identified and fixed the issue and the tickets are now being delivered normally.
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