Is SiteHost down?
Last checked 8m ago2 active incidents: Hazard Notification: Emergency Server Maintenance - FRA01, PHP CVE Security Updates & Patching
SiteHost is reporting degraded performance right now (last checked 8m ago). Services are up but slower or partially failing.
Real-time SiteHost status, recent outages, and incident history: pulled directly from SiteHost's official status page at sitehost-status.net every 5 minutes. Pingoru tracks 40 SiteHost services and has captured 52 incidents in the last 90 days (99.24% uptime). Get email, Slack, Discord, or webhook alerts the moment SiteHost reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- NZ – AKL01NZ – AKL02NZ – AKL03US – CAL01UK – LDN01SG – SGP01AU – SYD01DE - FRA01
Timeline · 11 updates
- identified · Oct 21, 2026, 06:24 PM UTC
We have updated the Cloud Container images for PHP 8.2, PHP 8.3, PHP 8.4 and PHP 8.5 to address the security vulnerabilities identified as CVE-2026-109618 and CVE-2026-109619. We are now rolling out these updated images across our Cloud Container servers. Automatic updates may take some time to reach all customers. If you would like to apply the update sooner, you can manually update your Cloud Container to the latest image version through the SiteHost control panel. We will provide further updates as the rollout progresses.
- identified · Oct 21, 2026, 07:38 PM UTC
We recommend that customers running older PHP versions (PHP 8.1 or older) upgrade to a currently supported version as soon as possible. Older PHP versions that have reached end of life no longer receive security updates from the PHP project, potentially leaving websites exposed to known vulnerabilities. We will be rolling out automatic image updates to Managed Cloud Container customers only. Customers using un-managed Cloud Containers can log in to the SiteHost control panel and manually update their container to the latest available image.
- identified · Oct 21, 2026, 10:11 PM UTC
Updated Cloud Container images are now available for: - Nginx (PHP 8.5, 8.4, 8.3, 8.2) - Apache (PHP 8.5, 8.4, 8.3, 8.2) - WordPress (PHP 8.5, 8.4, 8.3, 8.2) - Silverstripe (PHP 8.3) We are handling updates for managed Cloud Containers and will post an update once this work is finished. Because we are applying patches directly to the server, there will be a lag between the update happening and that change being reflected in the Control Panel. For unmanaged Cloud Containers, we recommend that you update images as soon as possible.
- identified · Oct 21, 2026, 10:37 PM UTC
We have finished patching all PHP versions on all managed servers running cPanel.
- identified · Oct 21, 2026, 10:55 PM UTC
We have finished updating all managed Cloud Containers running images with PHP 8.2 or later. Patches were applied directly to the server, and correct image versions will now be shown in the Control Panel. Please log into the Control Panel and check that your images are up to date. If you still see an 'NV' (new version) tag, either click it to start your own update or contact [email protected]. If you are running custom images, you will need to update these. For images based on one of our PHP images (eg. Apache, Nginx, WordPress), update the base version of the image, rebuild, and update it as soon as possible.
- identified · Oct 21, 2026, 11:28 PM UTC
For managed servers running Plesk, we have: - Updated all versions of PHP from 8.2 up. - Applied the recommended mitigations to earlier versions of PHP. These are not a full solution and can affect website functionality like file uploads, so if you are running PHP 8.1 or older, we recommend updating to a newer version as soon as possible.
- identified · Oct 22, 2026, 12:50 AM UTC
Cloud Container images with patched versions of PHP are: - Nginx: PHP 8.5, 8.4, 8.3, 8.2 - Apache: PHP 8.5, 8.4, 8.3, 8.2 - WordPress: PHP 8.5, 8.4, 8.2 - Silverstripe: PHP 8.3 For images running PHP 8.1 or earlier, we are investigating backporting patches. Those images are: - Nginx: 8.1, 8.0, 7.4, 7.3, 7.2, 7.1, 7.0, 5.6 - Apache: 8.1, 8.0, 7.4, 7.3, 7.2, 7.1, 7.0, 5.6 - WordPress: 8.1, 8.0, 7.4, 7.3, 7.2, 7.1 If you are running one of these older versions, our best advice remains to update to PHP 8.2 or higher as soon as you can.
- identified · Oct 22, 2026, 01:50 AM UTC
We have applied the recommended mitigations to all Cloud Containers running PHP 5.2-5.5, except for custom images. These mitigations are not a complete solution, and they can affect website functionality. Please test your websites, especially those with file upload functions. We still strongly advise updating to PHP 8.2 or higher as soon as possible.
- identified · Oct 22, 2026, 03:47 AM UTC
Cloud Container web images with some older versions of PHP now have backported patches in place. These images are already applied to managed Cloud Containers. For unmanaged Cloud Containers, now is the time to log into the Control Panel and update to the latest version of the image. Our strongest advice remains to update to PHP 8.2+ as soon as possible. These backported image updates are, by necessity, more comprehensive than updates to images running PHP 8.2+. Consequently there’s a higher risk that they could affect website functionality. Please check that your sites are working as they should. Cloud Container web images with backported PHP patches are: - Nginx: PHP 8.1, 8.0, 7.4 - Apache: PHP 8.1, 8.0, 7.4
- identified · Oct 22, 2026, 09:12 AM UTC
Further Cloud Container images running older versions of PHP now have back-ported patches in place. These updates have already been applied to managed Cloud Containers. For unmanaged containers, now is the time to log into the SiteHost Control Panel and update to the latest version of the image. Our strongest advice remains to update to PHP 8.2+ as soon as possible. These updates are, by necessity, more comprehensive than updates to images running PHP 8.2+. That means there’s a higher risk that they could affect website functionality. Please check that your sites are working as they should. This round of updates included the the below images: - Nginx: PHP 5.6, 7.0, 7.1, 7.2, 7.3 - Apache: PHP 5.6, 7.0, 7.1, 7.2, 7.3 - WordPress: PHP 7.1, 7.3, 7.4, 8.0
- monitoring · Oct 22, 2026, 09:33 AM UTC
At this time we’ve patched all managed servers, updated Cloud Container images and made updates (or mitigation advice) available for unmanaged servers. Despite these patches and mitigations the best advice is still to update to PHP 8.2 or higher, everywhere you can. This helps ensure you get security fixes quickly, the updates are smaller and you aren’t relying on back-ported fixes. We’ll continue to monitor the situation closely and provide further patches or updates as needed.
Latest: At this time we’ve patched all managed servers, updated Cloud Container images and made updates (or mitigation advice) available for unmanaged servers. Despite these patches and mi…
-
Recent outages & incidents
Past 90 days- Website
Timeline · 3 updates
- investigating · Oct 20, 2026, 01:07 AM UTC
The team are currently investigating a hardware issue on an internal hardware node which is impacting the SiteHost website, our Knowledge Base and some supplemental services such as paste.sitehost.nz. If you need to access the SiteHost control panel you should still be able to access it via cp.sitehost.nz
- monitoring · Oct 20, 2026, 02:30 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 20, 2026, 02:39 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- DE - FRA01DE - FRA01
Timeline · 3 updates
- identified · Sep 26, 2026, 06:57 PM UTC
We have seen some intermittent connectivity issues to some of our services in the FRA01 data center and we are closely monitoring the situation with our upstream providers.
- monitoring · Sep 26, 2026, 07:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 27, 2026, 12:28 AM UTC
Our providers have stated that everything is at full operation in FRA01 and our monitoring shows a stable connection.
Latest: Our providers have stated that everything is at full operation in FRA01 and our monitoring shows a stable connection.
-
- Domains
Timeline · 3 updates
- identified · Sep 25, 2026, 01:54 AM UTC
Our upstream provider InternetNZ has identified an issue at their end impacting multiple registrars. They have a status page up here with more information: https://status.internetnz.nz/incidents/mw4lt67vz5t4 This affects domain registrations, renewals, transfers, and WHOIS lookups.
- monitoring · Sep 25, 2026, 02:42 AM UTC
InternetNZ have said a fix has been applied, they are monitoring system transactions and zone generations.
- resolved · Sep 25, 2026, 05:18 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Domains
Timeline · 5 updates
- investigating · Sep 21, 2026, 09:20 PM UTC
We're investigating an issue affecting all .nz domains. Registrations, renewals and transfers are currently unavailable. We'll update this notice as soon as we know more.
- investigating · Sep 21, 2026, 09:20 PM UTC
We are continuing to investigate this issue.
- identified · Sep 21, 2026, 10:01 PM UTC
Our upstream supplier InternetNZ has identified an issue at their end impacting multiple registrars. We're in contact with them and are awaiting a resolution (https://status.internetnz.nz/incidents/0lpv5xvhd2wr)
- monitoring · Sep 21, 2026, 10:22 PM UTC
InternetNZ have implemented a fix and .nz functionality has been restored. We'll continue monitoring closely, but registrations, renewals and transfers should all be working correctly now.
- resolved · Sep 21, 2026, 11:29 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- NZ – AKL01
Timeline · 3 updates
- identified · Sep 15, 2026, 02:12 AM UTC
We've identified a hardware issue with the NZ-AKL1-V0P385 node, and we're performing an emergency shutdown. Servers on this hardware node will be unavailable during this time. For any emergency queries please email us at [email protected]
- monitoring · Sep 15, 2026, 02:42 AM UTC
We've identified a faulty component in the hardware node and it's been replaced. Servers on this node should be coming back online now, and we are continuing to monitor the situation. If you're still experiencing issues please email us at [email protected]
- resolved · Sep 15, 2026, 03:40 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
See the full SiteHost outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse SiteHost outage history →Or sign up free to get alerts when SiteHost breaks · 10 free monitors · No credit card
Incident record
Since October 2026 · Statuspage by Atlassian · 40 components checked every 5 minutesThe longest incident in the last year, Network issues: Starlink on May 29, 2026, ran for 12 days. 50 maintenance windows announced in the same period.
Most affected components, last 12 months
- DE - FRA014
- NZ – AKL014
- Name Server 34
- Website4
- Domains3
Latest incidents
- PHP CVE Security Updates & Patching
We have updated the Cloud Container images for PHP 8.2, PHP 8.3, PHP 8.4 and PHP 8.5 to address the security vulnerabilities identified as CVE-2026-109618 and…
- Node outage - NZ-AKL2-VP731L
The team are currently investigating a hardware issue on an internal hardware node which is impacting the SiteHost website, our Knowledge Base and some…
- Intermittent connectivity issues (FRA01)
We have seen some intermittent connectivity issues to some of our services in the FRA01 data center and we are closely monitoring the situation with our…
- Started Oct 21, 2026, 06:24 PM UTC · ● 1d 5h
- Node outage - NZ-AKL2-VP731L ResolvedStarted Oct 20, 2026, 01:07 AM UTC · Resolved Oct 20, 2026, 02:39 AM UTC · 1h 32m
- Started Sep 26, 2026, 06:57 PM UTC · Resolved Sep 27, 2026, 12:28 AM UTC · 5h 30m
- Issue affecting .nz domain actions ResolvedStarted Sep 25, 2026, 01:54 AM UTC · Resolved Sep 25, 2026, 05:18 AM UTC · 3h 23m
- .nz Domain Issues ResolvedStarted Sep 21, 2026, 09:20 PM UTC · Resolved Sep 21, 2026, 11:29 PM UTC · 2h 9m
- Started Sep 15, 2026, 02:12 AM UTC · Resolved Sep 15, 2026, 03:40 AM UTC · 1h 27m
- Ticketing System - Delayed delivery ResolvedStarted Sep 06, 2026, 11:08 PM UTC · Resolved Sep 06, 2026, 11:33 PM UTC · 24m