SiteHost incident

Control Panel Functionality & Node Outage Emergency Maintenance

Resolved on January 5, 2025.

resolved Jan 05, 2025, 10:54 PM UTC

Some customers with servers in our AKL1 region may have experienced intermittent outages on the nodes: - NZ-AKL1-6OZR7M - NZ-AKL1-6OZLQM - NZ-AKL1-V0XQD8 - NZ-AKL1-62PE07 In addition to the node outages, some customers may have experienced degraded functionality in the SiteHost Control Panel. These issues have since been resolved. Our team is continuing to investigate the cause of the issues, and will be implementing measures to avoid repeat occurrences in future.

Started
Jan 05, 2025, 06:30 AM UTC
Resolved
Jan 05, 2025, 06:30 AM UTC
Duration
–
Detected by Pingoru
Jan 05, 2025, 06:30 AM UTC

Update timeline

  1. resolved Jan 05, 2025, 10:54 PM UTC

    Some customers with servers in our AKL1 region may have experienced intermittent outages on the nodes: - NZ-AKL1-6OZR7M - NZ-AKL1-6OZLQM - NZ-AKL1-V0XQD8 - NZ-AKL1-62PE07 In addition to the node outages, some customers may have experienced degraded functionality in the SiteHost Control Panel. These issues have since been resolved. Our team is continuing to investigate the cause of the issues, and will be implementing measures to avoid repeat occurrences in future.

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