Resolved after 8 days 19 hours, affecting Consignor Access, on April 28, 2025.
We have implemented a fix, confirmed that it is performing as expected, and are closely monitoring the system. Availability has remained stable and consistent since late last night. While we will continue to monitor system stability, current performance appears normal.
Affected components
Update timeline
- investigating Apr 28, 2025, 08:58 PM UTC
We are currently seeing intermittent availability issues with Consignor Access. This is related to the issue we experienced over the weekend, which we believed had been resolved but has now resurfaced. Our team is actively investigating and working toward a permanent solution.
- monitoring Apr 29, 2025, 02:38 PM UTC
We have implemented a fix, confirmed that it is performing as expected, and are closely monitoring the system. Availability has remained stable and consistent since late last night. While we will continue to monitor system stability, current performance appears normal.
- resolved May 07, 2025, 04:45 PM UTC
This incident has been resolved.
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