SimpleConsign incident

Investigating - Service Distuption / Degraded Service

Resolved after 30 minutes, affecting SimpleConsign App and Printing and 1 more, on October 12, 2026.

monitoring Oct 12, 2026, 03:58 PM UTC

The issue is fixed, and SimpleConsign is working normally again. If you’re still having trouble, refresh your browser or log out and back in.

Started
Oct 12, 2026, 03:51 PM UTC
Resolved
Oct 12, 2026, 04:21 PM UTC
Duration
30m
Detected by Pingoru
Oct 12, 2026, 03:51 PM UTC

Affected components

SimpleConsign AppPrintingReports and DashboardsPhoto AppConsignor AccessEDNAQuickBooks IntegrationShopify IntegrationSimpleACH IntegrationCloud Printing

Update timeline

  1. investigating Oct 12, 2026, 03:51 PM UTC

    We’re looking into reports that some users are having trouble accessing or using SimpleConsign. We don’t have more details yet, and we’ll post an update here as soon as we do. You can refresh your browser now and then to check whether service is back.

  2. monitoring Oct 12, 2026, 03:58 PM UTC

    The issue is fixed, and SimpleConsign is working normally again. If you’re still having trouble, refresh your browser or log out and back in.

  3. resolved Oct 12, 2026, 04:21 PM UTC

    This incident has been resolved.

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