Resolved after 1 hour 10 minutes, affecting Deutsche Post, on August 31, 2026.
We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information
Affected components
Update timeline
- investigating Aug 31, 2026, 11:16 PM UTC
We have detected an elevated error rate from Deutsche Post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
- monitoring Aug 31, 2026, 11:58 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 31, 2026, 11:58 PM UTC
We are beginning to see recovery on the carrier's end; however, we have not yet received confirmation from Deutsche Post. We will continue to monitor the situation and share an update as soon as we have more information
- resolved Sep 01, 2026, 12:26 AM UTC
This incident has been resolved.
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