Shippo incident

Elevated error rate on Colissimo Transaction

Resolved after 30 minutes, affecting Colissimo, on August 31, 2026.

investigating Aug 31, 2026, 07:06 AM UTC

We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

Started
Aug 31, 2026, 07:06 AM UTC
Resolved
Aug 31, 2026, 07:36 AM UTC
Duration
30m
Detected by Pingoru
Aug 31, 2026, 07:06 AM UTC

Affected components

Colissimo

Update timeline

  1. investigating Aug 31, 2026, 07:06 AM UTC

    We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

  2. resolved Aug 31, 2026, 07:36 AM UTC

    This incident has been resolved.

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