Shippo incident

USPS Rating – Degraded Performance

Resolved after 2 hours 30 minutes, affecting USPS, on August 16, 2026.

investigating Aug 16, 2026, 12:50 PM UTC

We are currently experiencing intermittent issues with USPS authentication, which may result in missing USPS rates for some merchants using their own USPS carrier accounts. USPS authentication has begun recovering, but intermittent failures are still occurring. Our team is actively monitoring the situation and will provide further updates as they become available.

Started
Aug 16, 2026, 12:50 PM UTC
Resolved
Aug 16, 2026, 03:20 PM UTC
Duration
2h 30m
Detected by Pingoru
Aug 16, 2026, 12:50 PM UTC

Affected components

USPS

Update timeline

  1. investigating Aug 16, 2026, 12:50 PM UTC

    We are currently experiencing intermittent issues with USPS authentication, which may result in missing USPS rates for some merchants using their own USPS carrier accounts. USPS authentication has begun recovering, but intermittent failures are still occurring. Our team is actively monitoring the situation and will provide further updates as they become available.

  2. resolved Aug 16, 2026, 03:20 PM UTC

    This issue has been resolved and service back to operational.

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