Shippo incident

Better trucks service disruption

Resolved after 1 hour 37 minutes, affecting Better Trucks, on August 13, 2026.

investigating Aug 13, 2026, 06:41 PM UTC

We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

Started
Aug 13, 2026, 06:41 PM UTC
Resolved
Aug 13, 2026, 08:19 PM UTC
Duration
1h 37m
Detected by Pingoru
Aug 13, 2026, 06:41 PM UTC

Affected components

Better Trucks

Update timeline

  1. investigating Aug 13, 2026, 06:41 PM UTC

    We are experiencing an interruption in Better Trucks tracking events from the carrier. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored.

  2. resolved Aug 13, 2026, 08:19 PM UTC

    This incident has been resolved.

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