Shippo incident
Elevated error rate on DHL eCommerce Transaction API
Critical Vendor's status page →
Resolved after 22 minutes, affecting DHL eCommerce, on July 29, 2026.
Carrier Confirmed they have an major outage on their end ,they are actively working on this to resolve the issue
Affected components
DHL eCommerce
Update timeline
- investigating Jul 29, 2026, 07:25 PM UTC
We have detected an elevated error rate from DHL eCommerce Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, Label generation will be unavailable please retry once the carrier's API is restored.
- identified Jul 29, 2026, 07:27 PM UTC
Carrier Confirmed they have an major outage on their end ,they are actively working on this to resolve the issue
- resolved Jul 29, 2026, 07:48 PM UTC
This incident has been resolved.
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