Shippo incident

Australia Post – Delayed Tracking Event Updates

Resolved after 4 days, affecting Australia Post, on July 6, 2026.

identified Jul 08, 2026, 06:51 PM UTC

Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.

Started
Jul 06, 2026, 04:51 PM UTC
Resolved
Jul 10, 2026, 05:16 PM UTC
Duration
4d
Detected by Pingoru
Jul 06, 2026, 04:51 PM UTC

Affected components

Australia Post

Update timeline

  1. investigating Jul 06, 2026, 04:51 PM UTC

    Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates. Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.

  2. identified Jul 08, 2026, 06:51 PM UTC

    Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.

  3. resolved Jul 10, 2026, 05:16 PM UTC

    This incident has been resolved.

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