Resolved after 1 hour 21 minutes, affecting Canada Post, on January 11, 2026.
Canada Post has implemented the fix we started seeing the recovery and we are monitoring the service for a while
Affected components
Update timeline
- investigating Jan 11, 2026, 07:25 PM UTC
We have detected an elevated error rate from canada post Transaction API. Our team has contacted the carrier and we are monitoring the situation. During this time, transaction updates may be delayed but will be sent once the carrier's API is restored.
- identified Jan 11, 2026, 07:25 PM UTC
Canada Post has confirmed that this issue is on their end. Their engineering team is actively working on a fix, with an ETA of 4:00 PM EST. We will continue to monitor the situation and share updates as they become available.
- monitoring Jan 11, 2026, 08:24 PM UTC
Canada Post has implemented the fix we started seeing the recovery and we are monitoring the service for a while
- resolved Jan 11, 2026, 08:46 PM UTC
This incident has been resolved.
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